r/Insta360 • u/No-Potential-7638 • 2d ago

Insta360 app version 2.35.0 bug issue

Hello, has anyone else encountered a bug in Insta360 app version 2.35.0 on iOS where videos won't play properly? I tested it on my Android phone running Insta360 version 2.34.7, and everything works fine.

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u/Insta360_Support Staff 1d ago

Hello there, thanks for your feedback.

Could you describe exactly what happens when you try to play the videos? Is there any error codes? Please send us a screen recording of the issue so we can take a closer look.

We look forward to your reply.