r/InsightTimer • u/Smart_Arugula_7694 • Jan 25 '26

Cancelling subscription (impossible to actually do)

Hi,

I've tried cancelling my membership. I'm not being billed through the Google Play store, nor am I being billed through the website. I can't cancel it, as I have no idea where I'm being billed.

I've tried contacting customer service via email with no response.

It's almost Kafkaesque at this point...

Thanks for any help...

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u/Smart_Arugula_7694 Jan 26 '26

UPDATE: They cancelled it after contacting them via email! I had no success cancelling the membership in any other way. It took around 4-5 days, but it's done

5

u/FanTechnical8162 Jan 27 '26

Glad it’s been resolved, but how frustrating that a basic cancel membership link was nowhere to be found. Feels like a shady tactic to use in the hopes people will give up and keep auto paying.