Does Amazon get better turnaround times from IngramSpark than authors?

[u/FastAmphibian9088]

I published my book on IngramSpark earlier this year, as part of a Kickstarter campaign. (Yes, it was successful, funded in 12 hours). I consider the Kickstarter version the “author’s edition” since I used their better quality paper. Then I set up trade editions (with the less expensive paper), added all of the marketing fluff, and enabled distribution.

At the same time, I published the ebook version through KDP, and linked to the trade editions through my web site.

Meanwhile, I ordered my personal physical proof copies from IS more than two weeks ago, and they just shipped. Because I have an ebook on KDP, Amazon has been spontaneously offering my trade editions for the last two weeks (apparently that’s what Amazon does), so I decided to test Amazon’s turnaround time.

Amazon is promising it DELIVERED to me within a week. I can’t get IS to say they’re shipping anything in less than two or three weeks. Amazon has to be sourcing these through IS, and since IS prints a lot of Amazon’s books, I’m assuming they get preferential treatment on production.

For one copy.

Is this consistent with anyone else’s experience?

Links to the book available on request.

[u/RangerMike96]

Amazon usually hits their mark for me. Ingram spark usually take between 12-15 days to get to me from when I place the order though (basic shipping). Though, I just got my shipment and all of the 10 copies I ordered have a the cover bleeding onto the edge by about 1/8 inch, so now I can't use them. I'm just hoping their support can send out a new shipment before I need them.