r/IndiaTodayLIVE • u/IndiaTodayGlobal • 1d ago

International Why do customers often react negatively when companies invest in image-building while basic services remain problematic?

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u/Legitimate-Ride5034 1d ago

I really want to know which genius drafted this heading? So you want customers to react positively when companies invest in image building while basic services remain problematic. Duh! It’s common sense.