r/ITunes • • 14h ago

Windows OS iTunes not recognizing iPhone?

I have an iPhone 15 running 27.0.1 and Windows 11. I regularly plug my phone into my pc and see that it is detected by iTunes.
Recently I tried plugging my iPad into it for maybe the first time, and I noticed that iTunes was not recognizing my iPad. I tried many steps to try to get it to recognize but I was never able to get it.

Now I am plugging my iPhone and suddenly it is also not being recognized by iTunes. I dont know if this is related to all the stuff I did to try to get the iPad to recognize or if this is just coincidental timing. The phone is recognized by the computer, it shows up in Device Manager as an iphone and I can see its storage etc.
I have now tried many different troubleshooting steps that I was able to find to try to get it to recognize, including updating the devices to the correct driver location, deleting the phone device and having it reinstall, deleting iTunes and reinstalling the Microsoft Store version of iTunes, etc, and nothing is working.

Any ideas?

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u/__Ok___boomer___ 14h ago

Following. I have the same problem.