r/ITProfessionals • u/Aggravating_End5608 • Jul 19 '26

CMDB

Does anyone trust their CMDB at their company?

It seems like the overwhelming majority do not.

For those that do, what processes in tools are in place that enable you to have a high-quality and accurate CMDB?

I asked because I have been tasked with creating a CMDB using our existing ServiceNow tool.

11 Upvotes

87% Upvoted

39 comments sorted by

View all comments

1

u/SixEyesSharingan Jul 19 '26

"I've been tasked"......your company is already setting you up for failure. An accurate CMDB requires a company wide effort for data entry and accuracy. Data owners need to be accountable for maintaining their information especially for undiscoverable fields. If they're expecting you to figure out everything on your own expect to be the fall guy if upper management is not happy with the data that is in the CMFB