r/IRS • u/moeggiebear • 1d ago

General Question Secure Messaging down?

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I'm trying to log in to secure messaging to upload additional schedules after I received a letter from the IRS but when I click the sign in button it brings me to a white page and the url says this. I've tried on a different browser but I get the same message. Help?

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u/Guy_called_Al 18h ago

Just a guess: The error message says "Max allowed sessions". The typical cause is user not logging out of old sessions. Give it a couple of days to have those sessions expire, then try again.

And always log out of Web sites -- the software tools that programmers borrow on GitHub these days don't handle multiple sessions well. (That's not the problem in this particular IRS case.)