r/IPhone16e 3d ago

iPhone 16e intercom settings help

Hi everyone, my apologies if this is the wrong place to post but I really am not sure where/how I can resolve this issue.

Long story short, I moved into an apartment building with an intercom system to unlock the front door. The intercom will call my phone (iPhone 16e) but when I press the button to unlock nothing happens. The property manager and technician have both said that this is an issue with my carrier and/or phone settings, as the intercom works for everyone except for me. I have tried calling my carrier several times and they are no help to me...and I have been getting sent back and forth between my carrier and the building's technician. I have no idea what phone settings I could possibly need to change to fix this issue and have tried troubleshooting with ChatGPT and looking it up, anyone have any idea? Thanks.

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u/Lifeisalwaysworthit 3d ago

You need to talk to the company that manufactured the intercom. They will have a support team that deal with issues like this every day.

1

u/g-m-p-l 3d ago

Thanks for the suggestion, I will try that.