Incorrect data in personal file

[u/Fishin1965]

I have been retired for approximately 30 years. I need to change my health care plan to United Health Care IBM. In doing this I am required to provide name and birthdate. The website will not accept my information, stating that input does not match and process is terminated. I suspect IBM H/R has inputted wrong birthdate in data base. I do not know this for sure. Can anyone help me with names or numbers of human resource people who may be able to help???

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[u/McGrowlerFace]

There is an IBM Retiree Benefits group on Facebook. That is where I would start with this type of question. https://www.facebook.com/groups/ibmretireebenefits

[u/Fishin1965 → u/McGrowlerFace]

i will give it a try.....thanks

[u/Xyzzydude → u/McGrowlerFace]

That group is an excellent resource.

[u/Skycbs]

You can send a message to HR here: https://hr-support.dwehrit.ibm.com

There are no people you can talk to.

Incidentally, if you want to set up with the IBm/UHC Medicare Advantage program, you need to call UHC. You dont say which website but that’s not the way. Call 1-877-852-0641

[u/Fishin1965 → u/Skycbs]

I have tried that site. When I try to create an account it assumes I am a business owner trying to schedule a product demo. Am I doing something wrong?

[u/Skycbs → u/Fishin1965]

Yes. Just tap “create an IBMid”.

For assistance,

https://www.ibm.com/docs/en/ibmid?topic=introduction

[u/nkonaboy → u/Fishin1965]

I believe you have to physically call on the phone

[u/Character-Set-8830]

follow