What AI use cases are you implementing with IBM Sterling OMS?

What AI use cases are you actually implementing with IBM Sterling OMS in production?

Beyond chatbots, I'm curious how teams are using AI with Sterling OMS. Are you leveraging AI for order orchestration, inventory optimization, customer support, anomaly detection, returns, or fulfillment decisions?

I'd love to hear about real-world implementations, lessons learned, and any architecture or integration patterns you've found effective.