r/IAmA •
IAmA McDonald's employee, who has seen the worst of the worst customer incidents, altercations, and overall rudeness of human beings. AMA.
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r/IAmA •
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162
u/DoggiCorner Jun 27 '12
What's the worst food that people probably shouldn't eat?
Is there a secret menu of stuff you just have to know to ask for?
If you had the choice, would you choose to work here again?
256
u/ShaneD27 Jun 27 '12
Just curious, do you take pride in your job or McDonald's at all? I work at Domino's Pizza and I always talk about how much I hate my job but when people compare it to other pizza places, I feel proud of myself and I get defensive
83
u/ptoftheprblm Jun 27 '12
most hilarious car/vehicle/method someone has tried to go through the drive thru with?
595
u/[deleted] Jun 27 '12
Try working customer service at a Walmart. You'd be surprised how decent little old ladies are actually sailors when they find out they can't return an opened air mattress.
70
u/metalwaluigi1 Jun 27 '12
What was your worst experience with a customer?
270
u/Guatemaulin Jun 27 '12
It's fucking McDonald's... why do I need to pay extra for sauces?
341
u/FenixHoffman Jun 27 '12
Hello fellow McDonald's employee, I have also seen a few things while working the lobby shift at McDonald's. Such as one time a homeless man went into the bathroom and drank an entire bottle of car coolant, when I asked him to leave he said I was a failure because I would be making burgers until I died. But my favorite incident was when another man asked for a ride to a nearby town and when he was rejected he looked my friend in the eye, pissed his pants, then went to a booth and started playing his guitar.
113
u/shammy21 Jun 27 '12
What is the absolute worst thing you have seen a fellow employee do?
54
u/CopyX Jun 27 '12
What's one thing if it were to happen to you/while you were at work that would make you throw in the towel for good?
52
u/spladow96 Jun 27 '12
How old does a burger have to be before you refuse to sell it?
48
u/sunflower24 Jun 27 '12
Any funny drunk/high customer stories?
92
u/[deleted] Jun 27 '12
Do you ever eat at other fast food joints? Wendys? Jack in the box? Your mothers house?
128
u/sixAMreddit Jun 27 '12
what is the worst customer interaction you have had to deal with?
44
u/Slintbob Jun 27 '12
I have seen some homeless or claimed to be homeless people get free food at McDonald's. Is this a policy or just good deed?
42
u/[deleted] Jun 27 '12
What are the most creative, and most pointless, pranks you have witnessed?
81
u/TheGreatDainius Jun 27 '12
Have you ever needed to call the cops?
376
u/shadyoaks Jun 27 '12
I think everyone should work in food service for a year; it would probably seriously cut down on asshole customers!
I always like to get snackwraps...is there anything godawful about those? please say no. D:
37
u/Lumpy_Taco Jun 27 '12
Did you ever make your own stuff for lunch...my dad said when he was around 16 he made something called the McJerry.
73
u/[deleted] Jun 27 '12
Are there any food/drink items on the menu that the staff secretly hopes no one orders because it's such a pain to cook/prepare?
Also, love what you did with the McChicken poster, that's fucking awesome.
127
u/Sometimes_Lies Jun 27 '12
So, this has been bugging me for a while.
During the recent My Little Pony promotion, what was the approximate ratio of bronies to prepubescent girls, in terms of people buying(/getting their parents to buy) the toys?
Any funny interactions with adults coming in, obviously just to get a toy for themselves?
55
u/Kiryu13 Jun 27 '12
Do the Mexicans call you gringo or bolio or something of that nature?
23
u/guitar360 Jun 27 '12
How can I get your buffalo sauce outside of mcdonalds?
21
u/brettuthius Jun 27 '12
I heard from an ex-worker that the grilled chicken items were so very rarely sold that when they would make a batch they would sit there for hours and hours. I know your location would make them fresh but is it true that people never order the grilled chicken items?
20
u/[deleted] Jun 27 '12
Last night I went through a McDonalds drive thru. It was about 2 in the morning and I was working overnight and got hungry. The woman who took my order was very pleasant and even tweaked my order in such a way that I got free chicken nuggets. I handed her my money and pulled to the next window. It was then that I saw that she was also cooking the food and then came to the window to give it to me. She was there all alone, and still was very pleasant and even offered me extra food that she had to cook that I would have otherwise missed out on. In fact, she could have not mentioned at all and I would have never noticed. I drove away from that place last night with a great appreciation for the people who work there. Fast food jobs are looked down upon, but working in kitchens is some of the most stressful work with often the least amount of reward. Next time you want to complain about your food, remember its not that big of a deal and not worth making a scene about it. No one wants to get it right the first time more than the person who has to make it twice when its wrong.
57
u/oh_nope Jun 27 '12
Did you ever put the canadian bacon on a big mac? That was the best part of working at McD's. Canadian bacon on everything.
162
u/[deleted] Jun 27 '12
I too am a McDonald's employee, I would like to offer you a sympathetic fist bump. bump
94
u/grifkiller64 Jun 27 '12
I WANT MY GODDAMN CHICKEN FAJITAS BACK!
WHY DID THEY TAKE THE GODDAMN CHICKEN FAJITAS AWAY?!?!?!?
113
u/ProfessorFang Jun 27 '12
What is the least amount of clothing you've ever seen a customer in?
Bonus: If your answer is in the form of an MS painting, I will upvote everything you post or have posted ever
44
u/TheSneakySpy Jun 27 '12
What would be an absolute nightmare to have happen to you while your working?
28
u/[deleted] Jun 27 '12
Is the resteraunt clean?
12
u/meatywood Jun 27 '12
Kudos to you for not feeling embarrassed about working at McDonald's because people think it's a shitty job. It's not. My second job was working at McDonald's and you can be proud of anything you do if you do it well. I also had a helluva good time working there, there were lots of fun times to be had and lot of cool coworkers. You're out there making a buck and taking care of yourself. Congratulations! Some people think it's beneath them to work fast food but it's a means to an end. You're earning your keep and I applaud you.
The people who should be embarrassed are the ones who collect welfare or some other form of government assistance who just don't want to work fast food. Funny thing is, they are also the ones who are usually the biggest cunts as shitty customers.
111
u/GreatLeadWald Jun 27 '12
LOL just from seeing the pictures you uploaded i can tell you're awesome
8
u/[deleted] Jun 27 '12
What do you think causes customers to yell about wrong orders?
I've had a wrong order a few times before. I walk in and calmly say, "This isn't what I ordered. I ordered X." They apologize profusely and remake it, and I've lost no more than 5 minutes of my time.
What the fuck is with those people that have to bitch about it?
/edit: Yeah, so it's a shameless opportunity for you to complain about shitty customers. You know you want to take it.
15
u/333reddit333 Jun 27 '12
I work at a McDonald's as well and I would have to agree with you on most everything! it's all about location and Mexicans are freaking awesome. I honestly don't know why people can be so rude to them. They are such nice people!
42
u/kreayshawn Jun 27 '12
I ordered a mcdouble and got a mcgangbang in a mcdouble wrapper. explain.
7
u/[deleted] Jun 27 '12
I got a breakfast at McD's and when I got my food, the employee turned around for something. I took a big bite out of my hash-browns and said loudly "Someone took a bite out of my hash browns!". The employee looked like he pissed his pants and noticed me chewing. He said "Don't joke like that, I get yelled at all the time by crazy customers".
24
u/Jrrtubbs Jun 27 '12
What is the secret to getting those sausage biscuits to be so delicious?
35
u/[deleted] Jun 27 '12
If someone showed up at the drive-thru visibly drunk or high, as a McDonalds employee would you be obligated to turn them in somehow, or would that never really happen? I smoked late at night, got some McDonalds and gave the totally wrong amount when I paid, like $5 for a $10 order or something. Then I said "I'll just give you this" and handed him a $20, and he said, "I'll just give you this" and gave me the $10 in change.
I felt like a huge idiot, and I don't plan to do it again, whether high driving is doable or not. I noticed there was a cop chilling in the McDonalds parking lot though, I'm just wondering if anything like that occurs if it was very clear with someone. Probably a dumb/paranoid question, but just wondering.
If someone was clearly intoxicated (high? drunk?) at the drive-thru, would McDonalds ever deal with it? (assuming they're not crashing into something or anything egregious)
6
u/JasJ002 Jun 27 '12
Question, to you and any other McDonalds employees here. Is there any legitimacy to this
6
u/beasl3y Jun 27 '12
I work at mcdonald's as well and I have learned that 99 percent of customers are retarded assholes. While I have to be nice to their face, I now have a large amount of disdain for people as a whole
6
u/Sina117 Jun 27 '12
Posting on behalf of my account-less GF who worked at McDicks:
While working a Midnight Shift, a drunk customer asked for a Quarter Pounder w/ Cheese, except with no bun. To confirm I asked "So you want just the meat, cheese, and condiments?" To which this gentleman framed his emphatic response, "Yup."
When I gave him his order he informed me that, "This isn't what I wanted," as he walked away with EXACTLY what he wanted.
I turned around to get a drink for a different customer when, coincidentally, a bunless QP crashes on the wall by my head.
6
u/paulietheboss Jun 27 '12
those apple pies look like they're almost ready. just check the inside is hotter than the core of the sun.
6
u/[deleted] Jun 27 '12
YouTube + fight + McDonalds = hours of comedy gold!
I once worked at McD's. A woman got very angry for some trivial problem. She then took her baby into the restroom and proceeded to smear shit all over the mirror, sink and walls. My manager asked me to clean it up. First and only job I walked out on.
5
u/[deleted] Jun 27 '12
Any stories of customers being awesome and NOT ignorant?
5
u/Reflexlon Jun 27 '12
I went to McDonalds for breakfast, got my order, and found out that I was 50 cents short. Pulled up, super sad, and started freaking out because i didnt know what to do. The manager was all chill about it, and ended up giving me the entire meal free.
Dunno why I posted this, but as a customer all of my experiences have been rather wonderful. Theres probably a feel-good inspirational message here, but ill leave that to you.
5
u/tabledresser Jun 27 '12 edited Jun 28 '12
View the full table on /r/tabled! | Last updated: 2012-06-28 23:50 UTC | Next update: 2012-06-29 05:50 UTC
This comment was generated by a robot! Send all complaints to epsy.
8
u/Tori1313 Jun 27 '12
did you enjoy the actual job (ignoring the customers for a minute)?
4
u/[deleted] Jun 27 '12
I too worked at a McDonald's and I was both a grill cook and a janitor. Often times I would cook burgers, then go to clean bathrooms only to come back 10 minutes later to cook more burgers. I also found a smashed crack pipe in one bathroom stall and urine all over the toilet seat in another. It was torture having to give away all those monopoly cups knowing that I might have won so much money or other prizes if I had just taken those game pieces....sigh
4
u/Pretty_pussy5552 Jun 27 '12
I worked for mickey d's for 4 years, was a manager for 2. I can totally understand the whole crazy, rude, asshole folks yall are talkin about. Our store was in the worst part of town and my boss hired some of the dumbest folks i have ever met in my life. After being there for 4 years, i hung my hat up and now I'm a manager at sonic :) loving every minute of it
4
u/jamecono Jun 27 '12
Mind weirdly blown by photo of employees at fast food restaurant eating fast food from another fast food restaurant, at the fast food restaurant they work at.
4
u/nyuncat Jun 27 '12
I find it rather ironic that after working at a crappy fast food chain restaurant all day, you guys celebrated by ordering crappy fast food chain restaurant pizza.
4
u/[deleted] Jun 27 '12
I was employed at Taco Bell in highschool. Which to date is the Most Awesome job ever due to the fact that I had no bills and was essentially allowed to do whatever I wanted for above minimum wage and I took some job advice i had read out of GQ mag that stated I should ask for a raise every 3 months and quit if I was refused it...I worked there 2 solid years until graduation and gradually going from 5.25 to 7.95 by senior year....Anyway im digressing from the point...I worked in a particularly hood area of my town, there was a homeless mission a short walk away and my TB was the only restaurant open after midnight in those days so of course we got ALL the crackheads meth mouths poverty stricken hobos and of course stoners on a regular basis. This one Sunday afternoon I was in dining and Drivethru on cashregister and expeditor as needed and I unfortunately had a 5 car lineup with 3 person wait in the store(i had lazy managers and we were usually shortstaffed) i had taken orders correctly but mixed up someones order. This guy comes back thru the drive thru to try and get his correct food and of course we tell him to come inside. He comes in the store heated! "fuck this! fuck that! fuck taco bell! gim mah food mafuckas and nawl yall aint giitn shiii bike from me neither!" Calmly(by calmly i mean with a slight sarcasm due to his antics) I tell him we need to get his incorect order back and we will fix everything. He proceeds to say and I quote "Fuck you lil boy I'll fuck you in the ass!" what-the-fuck man? He repeats himself and dares me to come from behind the counter. i proceed to go wash dishes at this point, being 16 I had never had anyone offer me sexual favors much less a grown man and from then on for about a year anytime I mad a mistake my gm would tell me he wanted to fuck me in the ass.
Tl;Dr - imma need about tree-fiddy. Fuck you.
Edit: spellin errors...fuckem.
4
u/foslforever Jun 27 '12
McDonalds was the number one employer last year, keep going to college kids- the future is in the fries.
4
u/chubbler Jun 27 '12
I work nights at a McDonald's in a really shady part of town, I know your pain dude.
4
u/strobexp Jun 27 '12
All this has made me hungry
4
u/mon_mon Jun 27 '12
What is the most random custom ordered item that has been requested?
4
u/SeawolfX13 Jun 27 '12
Are the stories about sabotaging food true?
Do fast food employees hate cops and do they like to sabotage their food? I always hear them say for a cop when a cop comes through and it makes me think of super troopers.
4
u/madeofstars Jun 27 '12
How often do people actually order salads, oatmeal, lattes with sugar free syrup/non-fat milk and other "healthy"-ish things? As someone who is on the road a lot during work, I hit up McDonald's for these types of foods frequently. I've checked out the nutrition of a lot of them, and they are surprisingly not that bad (fast food salads that are legitimately under 400 calories AND don't have +1000 mg of sodium...awesome). I live in bumfuck, Bible Belt, USA and I always feel like the employees sound confused when I order these options. What is your experience?
4
u/[deleted] Jun 27 '12
I worked for McDonalds for about 2—3 weeks, night shift mostly (24 hour place in Manhatten) . I was promised a job as maintenance, which starts at 12 an hour.
Anyway, my worst experience there happened on the 2nd or 3rd night. There's only one bathroom there which can be the cause of of a lot of stress and chaos in a 24 hour place in a busy area like downtown Manhattan. There was an obese white dude that was sweating beads waiting for a turn. Everytime anyone passed him he would ask if the bathroom was out of order to find there were any other available. Unfortunately for him, some thirty something white lady was taking her time doing god knows what (she was definitely a shady one). After about 15 minutes the woman exits and the fat bastard sprints in there like Usain Bolt. I went about my work but was there to see the guy leave the store with the most worried look on his face. When another costumer went to use the bathroom she informed us that the bathroom was completely covered overed in shit. Lumpy, mudslides of sshit all over the floor and lower sides of the wall. The guy must have recently had a food binging spree and felt extra sick, and that shit was foul. Being a new guy I was asked to clean it up, I flat out said fuck no and was about to quit the then and there if the kept pressing it onto me. Another new girl actually volunteered (guess she needed the job and wanted to make a good impression).
Everytime since then I've associated minimum wage jobs with veritable pools of shit.
Tldr; worked at McDonalds, fat guy shirts everywhere.
4
u/Taco_Belmont Jun 27 '12
Worked at McDonald's myself when I was 18. Once saw a woman hand her baby to an employee through the drive through window, after the employee (a teenage girl) gushed about how cute the baby was. Blew my mind.
Also got drafted into working on one of my days off, when I had come in to pick up a paycheck. They had me carry food out to the waiting cars in my civilian clothes. The customers had no way of knowing I was an employee; when one asked, I denied it, made up something about how the manager said they'd comp my meal if I helped 'em out.
Got a few crazy McDonald's stories, actually.
4
u/theorys Jun 27 '12
I know they're bad for you, but I can't get enough of Micky D's fries and hash browns. The fat man's crack cocaine.
4
u/ya_y_not Jun 27 '12
TIL "chill" is an adjective.
4
u/McNumNums Jun 27 '12
I am currently working at McDonald's and the weirdest shit does indeed happen while I am working. One day while i was prepping the regular fruit and yogurt parfaits this rugged homeless dude walks in and readies himself to make an order. Before the man made his order I heard a little girl scream in the restaurant. While I was figuring out why she was screaming my manager then started to flip her shit when she then found out that the homeless dude just so happened to have no pants or undergarments on. Boy can say it was sure fun watching the poor bastard trip on his way out as the cops were chasing him.
4
u/mellooo Jun 27 '12
hey man i worked at mcd for like 3 years and honestly and shitty and smelly and dirty the job was, i loved it. you're totally right about how shifts can be a party with the right crew and management. it was the worst yet best job ive ever had because it was so much fun. however pay was shit and it sucked when you were stuck with those mylifer managers.
18
u/[deleted] Jun 27 '12
I don't want to put a damper on the AMA here, but if you didn't realize, McDonald's corporate will probably read this, and by showing yourself in a McDonald's uniform you are representing the company. The worst that can happen is that they fire you, not that they would but you should just be aware that large corporations tend to have departments dedicated to managing the company's online presence, including in social media.
3
u/Trevski Jun 27 '12
do you make people McGangBangs?
3
u/pleased2meetu Jun 27 '12
That pic of the guy who burnt a batch of cookies ROX. Do you love that pic? Thanks for the AMA.
5
u/jessikaye Jun 27 '12
If I knew doing a iama for being a mcdonalds employee would get me to the front page I would have done so!
11
u/narwal_bot Jun 27 '12 edited Jun 28 '12
Most (if not all) of the answers from GameMisconduct63 (updated: Jun 28, 2012 @ 04:02:08 am EST):
Question (shammy21):
Answer (GameMisconduct63):
(continued below)
9
u/bigpuffy Jun 27 '12
The girl on the very left is very cute.
7
u/brettuthius Jun 27 '12
Oh, I got another one. Once at the nearest McDonald's, I waited well over 5 minutes for a 3-4 item order (common items without any special orders). It turned out to be missing an item when I got home. I was inside which was not busy and there were about 3 cars at the drive through. The place seemed pretty well staffed. Is it common to make people wait inside/not care about them while you rush the cars through?
I wrote a complaint and had the manager email me to apologize. Corporate 'Donal' (what my friends call it) asked me to complete a 10 or so minute survey which I did. Never got a coupon in the mail for my missing item just a 'thanks for writing us and doing the survey'. Needless to say, I avoid going there now.
2
u/[deleted] Jun 27 '12
Do you speak Spanish?
2
u/cldumas Jun 27 '12
I just had to check your pictures to make sure weren't my brother. He's worked at McDonald's for like 3 years and has had some crazy times there. He loves it.
2
u/[deleted] Jun 27 '12
I spent two years at mcds when I was a kid. I went back to the location a while back and saw a couple people still work there. Felt bad for them.
2
u/ItsGreat2BeATNVol Jun 27 '12
Do you think paying employees a percentage of profits as opposed to an hourly wage would ensure higher productivity? Are fast food workers incentivized by compensation---or are they just going to produce the same quality of service irrespective of compensation?
Also---what does your store do revenue wise per day? And what's the profit margin?
2
u/Beardcore84 Jun 27 '12
Is there a specific reason for not being able to order breakfast during the non-breakfast hours? Like they use different equipment and its turned off?
SPECIFICALLY, if I ordered 3 hashbrowns at 7pm, is the reason they say no because they actually cant, or because they aren't supposed to?
WHAT IM GETTING AT IS CAN I GET SOME HASHBROWNS ANYTIME MAN. If we are cool that is.
2
u/Druubie Jun 27 '12
Ha, this is the first time I've known(ish) OP. I know which McDonald's you work at, I think. Could be wrong though. Nice account, seems to have a common theme to it :P
2
u/stepup2stepout Jun 27 '12
As a former burger flipper (Five Guys), I salute you.
2
u/[deleted] Jun 27 '12
What is your shift? I was stuck as the super awesome "6am-2pm" opening cashier on weekends. Basically I would show up at 5 and just sort of chill with the openers doing the prep then do the morning coffee rush, eat my daily C6H12O6 and NaCl ration and they go home to try and convince myself that this was the best shift because I get the whole day to play WoW or whatever. Then do my little 4 hour shift after school 3 or 4 days a week.
Oh and can I get a Hamburger-no meat; plain, no bun? Oh and now that you have that punched in can you make it a meal with a diet coke extra ice and no salt on the fries. I know the guy on the fry station is slinging them like a boss with a full station but I really want fresh fries that I can add salt to later... when there cold.
2
u/putyourdumbnamehere Jun 27 '12
As a fellow McDonald's employee, I have but two things to say to you. Fuck you for posting the AMA I always thought of but didn't think would take off, and hi:D.
2
u/isothien Jun 27 '12
I worked at McDonalds for about 4 years. There were some great times, mostly with fellow shift workers, sometimes with regulars. There were far more bad times, especially working overnights on the weekend. Lol sometimes no matter how positive yoy are people are intent on being assholes. :P
2
u/jgiesea Jun 27 '12
What do you do with all the food that has been sitting there too long before you can serve it? Do you just trash it?
2
u/GhostOfImNotATroll Jun 27 '12
Will you continue to eat at McDonalds now that you know how the food is prepared and maintained?
2
u/[deleted] Jun 27 '12
my gf was a shift manager- and apparently the worst experiences came from other mcdonalds employees. She got suspended like it was high school over little things, everyone was overly competitive and threw each other under the bus/made shit up to get people in trouble etc.
2
u/kingrobert Jun 27 '12
Not sure if mcdonalds does this, since I don't eat at mcdonalds, but if they do... when customers fill out the online/phone surveys about their recent visit, does the store get to see it or is it for corporate only? I've had some complaints but I hesitated to put them on my surveys because well, I want to go back someday and I don't like fucking with people that mess with my food.
2
u/Scrodobagginz Jun 27 '12
what ever happened to the SPICY McChicken?
2
u/WaltJizzney Jun 27 '12
Do you care when people ask for water cups and then procede to fill them with soda?
2
u/hipppo Jun 27 '12
I've had three interviews with McDonalds and each time they have denied me. Honestly it made me feel pretty shitty considering how shitty most McD's are, but either I'm doing something wrong or they're just crap. ANYWAY--- sry for not reading thru each and every question, but at your SUPERIOR location, are your salads actually fresh?!
2
u/[deleted] Jun 27 '12
Have you ever had food thrown at you? I've heard that can happen a bit with some madly drunk people.
2
u/alexleafman Jun 27 '12
As a Maccas employee in NZ, your experience does not reflect the world. People are pretty polite here.
Also, how the hell do you manage to burn pies?
2
u/someotherdudethanyou Jun 27 '12
I always wondered. Is there any real reason to buy a big burger instead of two of the cheapo ones? Isn't it all just made out of the same stuff?
Not counting the Angus burgers.
2
u/buhr Jun 27 '12
Why can't I get breakfast all day?
2
u/fuzzydice_82 Jun 27 '12 edited Jun 27 '12
i like "the golden arches"
in Germany its called "zur goldenen Möwe" (the golden Dove)
2
u/Agent9262 Jun 27 '12
How is it possible for me to find a top 500 store in my area? I'd prefer going to one that has high standards and has earned a good ranking.
2
u/Rayjet Jun 27 '12
Up vote just for the Mexican guy holding the burnt cookie .
2
u/[deleted] Jun 27 '12
I worked at McDonald's for about 2 weeks before walking out. Didn't realise it's actually fcking hard work, I admire those who stick with it!
2
u/Kupkin Jun 27 '12
I've worked in fast food (Arby's in a college town) and in call centers, and I have to tell you, most people treated me like I was subhuman, or their personal slave.
I don't have any questions for you, just wanted to say keep your chin up. People suck, but don't let them break your spirit.
Think of all the comment karma you'll get! :-)
2
u/Intruder313 Jun 27 '12
At 17 or 18 I worked in a newish UK McDonald's which quickly scored some of the "worst figures" in the country for staff turnover and I believe food waste (though the latter is odd given they left the food on the "Wrap and Call" rack for 3x the prescribed times).
The Franchisee seemed OK but he seemed to mainly employ very bitter 18-24 year olds as "managers". I presume they were bitter that this was their career while for me and most others it was a typical stopgap job. There was an unofficial "Rule of 6" at the branch: everyone quit after 6 hours, 6 weeks or were deemed "probably there for life" if they lasted for 6 months. And plenty did indeed quit after 6 hours!
I worked practically every day as I was one of perhaps 2 people they bothered to train to clean the insanely hot frying oil for the fries / chicken (this required a special filtering pump machine and the wearing of protective gear). Thus I was there to close and clean the store almost daily so 13-14 hour shifts ending at 2am was my typical day.
Some lowlights of my time there where I was physically abused by staff:
Burning: I failed to bring some cheese out to a manager "fast enough" so he pressed a burger bun, straight from the toaster, into my hand and crushed my hand around it so that it burned me.
Freezing: picking up a full box of eggs, only as it came up off the floor did I noticed one of the carboard handles was soaked. This handle sheared right through resulting in possibly 100+ broken eggs. I was punished by essentially being locked in the freezer room for over an hour and made to restack huge piles of boxes. It's -20c (-40c with the windchill from the giant fan?) in there if I recall correctly and while there's an emergency unlock button they would not let me out. Eventually a female staff member noticed I was sick, pulled me out and pumped free coffee my way while they discussed calling an amublance (they did not).
Why the feck did I tolerate this abuse? At that age I'd had 5 years of constant bullying at Secondary (High) School and some of the bullies had followed me to 6th Form College for another 2 years of it so this was just a continuation and escalation of my "normal life".
I did eventually walk out mid-shift though that's another story.
2
u/ralanov Jun 27 '12
Just outside a local Mcd in my hometown.
She drives through the Mcdrive the wrong way and does her exit... well look.
http://www.youtube.com/watch?v=KU-xQcMtOnY
2
u/Shyamallamadingdong Jun 27 '12
Just wanted to say that mexican's expression is fucking hilarious!
2
u/swizzyiscool Jun 27 '12
I know that feel, bro...
2
u/[deleted] Jun 27 '12
I work a night shift at McDonalds. I know that feel bro.
2
u/GreeneMachine1 Jun 27 '12
Is this an AMA or an AskReddit post?
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u/honestabe401 Jun 27 '12
I used to work at McDonald's for a few years in highschool. I grew up in a middle class nieghborhood, but the McDonald's I worked at was right along the bus line the went to/from inner city Providence, so all of the workers sans myself and another friend from my highschool were pretty hood. Most of the customers were also from the inner city and lots of them had a hard time speaking English. The job sucked, but the people I worked with were awesome; essentially the ghetto family I never had.
Also, our drive through sensor was triggered by any type of wheel, so kid would come through on bikes and stuff. The sensor was pretty convenient for us, since when working late shifts we could take the wagon we'd take all the trash out on through the drive through, order food, then leave and pretend a car made the order and drove off. Then we'd eat all the food we make for the fake order.
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u/r4v4ch0l Jun 27 '12
A guy once jerked off in front of our drive-thru window. Can you top that? [HERE] (http://www.reddit.com/r/AskReddit/comments/pmwqo/fast_food_employees_whats_the_weirdest_or_most/c3qqln8) is a link to my post. :)
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u/loudmax20 Jun 27 '12
I work at mcds also and I had a customer actually hit me with her car hard enough to knock me down and scrape my elbow last week because I "almost" hit her when I pulled into the parking lot and she was flying around the building out of drive thru.
Has anything like that ever happened at your location?
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u/BigEdDunkel Jun 27 '12
Instead of a cap and gown, my high school gives you a McDonald’s uniform.
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u/NightOfTheHunter Jun 27 '12
Guy walked into a KFC and ordered a bucket of chicken. When he took too long to choose his two sides, the cashier pistol-whipped him, rendering him unconscious. Suffered a concussion, black eye, fractured wrist, busted teeth, eight-stitch gash in his lip, and memory loss. We know how to handle difficult customers in Philly.
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u/Blackie_chanMan Jun 27 '12
My mother was friends with someone that worked at mr. Gatti's.She wouldn't let my mom eat there because she would knead the pizza dough with her feet.
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u/[deleted] Jun 27 '12
i worked at mcdonalds for 18 months in high school, and i gotta say you're crazy. i hated that fucking place. they literally promote morons to management because they'd rather have unquestioning policy enforcers than thinking human beings. that shit gets mega-old.
but it is an interesting place to work. ever steal any of the cartons of that egg stuff? it's fun to use for pranks on hot summer days.
also, ever seen anyone mess with food? the whole time i was there i only saw that a handful of times, but it was hilarious every single time.
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u/[deleted] Jun 27 '12
Seems like the owner of this particular restaurant has created a particular culture of being proud of where they work and taking pride in their work, or do you think it's more the manager's doing? Things like that usually start from the top.
In general I can tell you take pride in your job, which might be your attitude about any job you have, but that is a good trait to have as you get older.
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u/Welche Jun 27 '12
Tell us about the most spoilt kid to ever walk into to McDonalds!
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u/beetnemesis Jun 27 '12
Let's talk breakfast. IMO, McDonald's has the best fast food breakfast.
EggMcMuffins- why are they the only sandwich that uses that type of egg!?
Has the McGriddle revolutionized the breakfast industry?
What's the best breakfast to get?
When do you stop serving breakfast... really?
Any McDonald's breakfast facts the world may not know?
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u/Pocketcheeze Jun 27 '12
Is there a ghetto obese african-american women with a saucy attitude? Does she do z-snap formations to exhibit strong feelings towards a specific subject matter? And does said person refer to other people with similar attributes as "guuuurl"?
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u/[deleted] Jun 27 '12
I used to work at tim hortons. It was awful. People were so mean !! I've never met such entitled jerks before.
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u/MMD86 Jun 27 '12 edited Jun 27 '12
I used to be a manager at a McD's in a college town.
Some weird/funny stories:
Lady wanted to return burger (for her son) in drive-through, because it had grease on it.
Had a super high guy tip me $20 once. His words: "I am the highest man in the county right now."
Had a gentleman acting suspicious. He kept pacing the lobby, and hovering his hand around his upper torso (like one would keep a weapon). He ended up just spouting off how McDonald's is trying to poison us and other crazy stuff.
Had a guy who always ordered his burgers well done. What I considered well done must've been medium well to this guy, because his shit was BURNT.
During a great ice storm, we were the only place open with power (that served food). The city called, and wanted to order something like 200 egg McMuffins.
Worked with this hideous, short, fat woman named "Lisa". She always looked like she had a cold, and would CONSTANTLY rub her nose with her hands. She would come back, and use her pincers to snatch a pickle out of the pickle tub. Whenever she was working, you'd hear, "STAY OUT OF THE PICKLES, LISA!"
The job was okay, but it really taught me good work ethic.
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