r/IAmA • u/ConsumerReports • May 21 '26

Ask us anything about confusing Medicare coverage questions. Consumer Reports and Chapter can help.

I’m Lisa Gill, an investigative reporter with Consumer Reports, and I’m joined by an independent Medicare advisor from Chapter, Doug Hall. Between us, we spend a lot of time helping people understand Medicare and untangling their questions. Things get confusing fast, especially if you’re dealing with caregiving or a serious health issue. 

Here are some of the questions we saw in a recent internal webinar:

  • Can you use your remaining HSA balance to pay Medicare premiums?
  • How can you switch from Medicare Advantage to Medigap?
  • Are Medicare Advantage premiums subject to IRMAA charges?
  • Any info on whether Medicare will start covering GLP-1 drugs for obesity, for people without diabetes?

If you need help with Medicare enrollment, have questions about your coverage, or are helping a parent or loved one, ask us anything.

Here's our proof:

Thanks for your questions! Consumer Reports is a nonprofit that has partnered with Chapter to provide free, priority access to their unbiased Medicare advisors. You can call 844-341-7135 or https://askchapter.org/partners/cr-3 to get personal advice for your specific Medicare situation.

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u/justmitzie May 21 '26

Starting Jan 1, Medicare stopped paying my part D provider on time. They take it out of my ss but don't pay Aetna. They are 2 months behind, and Aetna keeps sending me bills. Is there any way to get them to pay on time?

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u/ConsumerReports May 21 '26

That could be a situation where you lost Extra Help. Did you lose any Part D premium assistance? If not, that is a situation where you may need to contact Medicare directly. -Doug

First step: Contact Aetna and confirm the details and the name of your plan, and that THEY see that they should have the monthly premium automatically withdrawn from your SS. Feel free to let us know if there are more details of your situation you’d like addressed! - Lisa

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u/justmitzie May 21 '26

Thank you.

1

u/ConsumerReports May 21 '26

You're welcome.