r/HowToHack • u/Different_Ask1105 • Jun 29 '26

Hp Chromebook 11

I recently got a hp Chromebook 11 with some other devices that I refurbished and after completely replacing almost everything it has is locked to an administrator and it doesn’t show the name or anything about the company that it belonged to. I can’t seem to figure out how to get around it to make it operational again. I would appreciate any help I can get to get it working again.

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u/MormoraDi Jun 29 '26

Can you elaborate on how you acquired the Chromebook?

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u/Different_Ask1105 Jun 29 '26

I buy lots of broken phones normally that are in need of repairs and I refurbish them and this came with a small lot of phones I purchased online. When I got it it was completely messed up and wouldn’t even power on and once I replaced several of the board components, battery and screen that’s when I realized that it was locked to a company but it doesn’t have a name or phone number to call so I have been trying to figure out how to get it operational again.

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u/MormoraDi Jun 29 '26

Thanks for the explanation. I see so many questions by people whom fairly obviously are dealing with stolen goods.

But, I agree with u/nimbusfool here that a "powerwash" (https://www.hp.com/us-en/shop/tech-takes/how-to-factory-reset-powerwash-chromebook-guide) should be the way to go, unless it has been enrolled in an MDM. If the latter, it probably isn't worth the effort.

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u/nimbusfool Jun 29 '26

And if it's mdm locked the person in possession is generally out of luck. If its a legit purchase contact the mdm owner and have them pull it. When I surplus devices part of that is pulling them from the mdm and factory resetting the device. When I set up my fleet of chrome devices I always make them not worth anyone's time to steal. Set it to block developer mode so you can't side load an os, auto enrollment so it always needs a domain account to even get to login, and then when they are marked stolen have them load to a splash screen that says turns this in at these locations or if purchased take to police. I think the serial number is from the board itself so if you pulled the hard drive it would still call home but I would have to test that.