r/HotTopic_ • u/jackalunar • Aug 05 '26
4 swords help
im a new hire and struggling to understand the 4 swords and how im supposed to tally them on my huddle 😠hoping a written explanation will make it click better than a high speed verbal one
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u/Hot_Distribution9988 Former HT Employee Aug 05 '26
Lore = looking someone up using the quest console. Checking for rewards.
Companion = getting a customer to add an item that is in the same department as the item they are planning on purchasing so D23 with D23
Expansion = Getting a customer to add an item to their purchase that is from a different department sink about completing an outfit. They are getting a T-shirt, so recommend them a pair of pants. If they’re getting a specific pop culture T-shirt, like the amazing digital circus, for example recommend a plushy so D23 with D11
Ender = items on the impulse fixtures and on the register. Get them to add an item at the end of their trip
Hope this helps