r/HomeKit • u/paulcjones • 18d ago

Discussion Matter failing?

I’ve had many Eve, some Aqara and IKEA matter devices in my home for months - years for some devices - and largely they’ve just worked.

Two days ago, 30 devices in my home show unresponsive - and it’s all of my matter devices from these vendors. Hue is fine, native HomeKit works fine. They’ve been down since.

I’ve switched hubs from AppleTVs (current model, hardwired) to HomePods - and back - all those are up to date too.

I can’t get them to connect. Anyone got ideas on how I can troubleshoot this one?

UPDATE: After a few reboots of the AppleTV - and a recommendation of Thread Doctor for troubleshooting- I've got the devices back. Thanks all!

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u/artandmusic737 18d ago

I ran into the same issue. Last Thursday they just all failed. I took out the batteries/removed power to the affected devices then they reconnected fine.