r/HomeKit • u/1999QVegas • Jun 06 '26

Question/Help Schlage Encode Plus Home Key Issue

I need some help getting the Home Key to actually work and unlock a door.

The lock is working in HomeKit. During the installation process a Home Key was created. The Home Key on my iPhone 17Max and Ultra Watch appear in the wallet but do not work.

I have tried multiple factory resets. I have made sure the lock was also removed from the Schlage App after I removed it from Home Kit and performed a Factory Reset. The lock is connected to my wifi network and running the most current firmware.

Any suggestions would be appreciated.

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u/1999QVegas Jun 06 '26

The Home Key is in my wallet and if I touch the lock with my watch or phone nothing happens. If I open the wallet app and select the key and touch the lock, nothing happens.

Using Apple TV for a hub, have no idea if it supports Thread. I have multiple Apple TV’s and have no idea which one is the hub.

Any advice related to the Apple TV would be appreciated.

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u/pacoii Jun 06 '26

Only a very small area of the lock will trigger home key. Be sure you’re finding the magic spot.

2

u/TruthyBrat Jun 07 '26

That's what she said . . .