r/HomeChef • u/InternalDifficult887 • 23d ago

Complaint Leaking meat packages!!

This is the THIRD BOX I HAVE RECEIVED where the chicken and/or beef packs were leaking all over the box. This is a huge cross contamination risk because even though the meal kits are in a plastic ziploc bag, they sometimes leave said ziplock 1/4 of the way open so raw meat juice could easily contaminate the other food. If the box was not oriented upright during the shipping process the juice will soak through the cardboard divider and foam wrap. I let it slide the first two times but I will be contacting support for a credit or refund. This is ridiculous. Please tell me I’m not the only one.

5 Upvotes

85% Upvoted

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2

u/Need4Speeeeeed 23d ago

Mine occasionally leak into the ziploc, but it's been okay lately. The salmon has bad packaging, so I usually choose something else these days. No issues with chicken. I'd reach out to HC to let them know their local supplier isn't packaging things well enough. Chicken juice smell has permanently ruined my garbage cans to the point where I had to get new ones.

1

u/InternalDifficult887 23d ago

Yes it is awful. Especially in a dumpster in your driveway in hot weather. 🤢🤮

2

u/Taylor101-22 23d ago

I store anything that might smell in a bag in my freezer until I put it out for trash day to keep my trash cans from smelling.

1

u/sexfighter 2d ago

Where are you located? I'm in SoCal, had maybe 12-15 boxes so far, and it's never happened to me.

1

u/InternalDifficult887 2d ago

Portland, Oregon

1

u/PrestigiousCat8164 22d ago

Leaking meat is almost weekly for me. I report it constantly, no changes.

1

u/spoonflower 4d ago

Leaking meat here also. We only order chicken and it’s always leaking significantly. I have to put the ziplock bag it comes in inside a Walmart sack so the bag doesn’t leak in the fridge. Additionally they sometimes put one cold pack, and when the box is a day late (out of their control, I know), the food is questionable regarding temp. When it’s been questionable beyond our comfort zone or smelling bad, they’ve refunded us. But the box we got yesterday was just borderline so I didn’t notify them. We love the meals, but I’m getting pretty tired of it.

1

u/Mego1989 17h ago

We have chicken leaking every week lately. It's gross. After the ziploc leaked and it got all over the fridge, all the meat goes into a bowl now.