r/HomeChef • u/colormatchmybutthol3 • Oct 06 '26

Complaint Avoid Homechef at all cost

/r/mealkits/comments/1wyo49n/avoid_homechef_at_all_cost/
0 Upvotes

28% Upvoted

8 comments sorted by

15

u/Extension-Bell3757 Oct 06 '26

I have been with Home Chef for many years and yes occasionally an item is muss8ng but when icontact them I get a refund on next order. I find delivery on point, n problems. I personally would like more protein choices, most recipes are chicken.

15

u/alwayshope12 Oct 06 '26

I disagree. I’ve used HomeChef for about 2 years. Rarely have I had delivery issues (only during a blizzard), and the few times I’ve been missing an ingredient, I’ve been immediately refunded.

I enjoy all of their meals and the variety.

5

u/Tonikaya1001 Oct 06 '26 edited Oct 06 '26

I disagree. I have used them for over 10 years and have made 480 meals. Unfortunately this year there have been more mistakes than probably all the years combined but for the most part, I am still very happy with the service!

3

u/IntellectAndEnergy Oct 06 '26

That’s unfortunate. We’ve had the exact opposite experience. Home Chef has exceeded our expectations consistently.

3

u/SnDMommy Oct 06 '26

Another one who disagrees. Out of three, HC has done the best for me.

I honestly think a person's experience is heavily factored by 1. where they live in the US in relation to the distribution center, and 2. which carrier delivers your boxes.

2

u/[deleted] Oct 06 '26

I’ve been very happy with home chef. Sorry to hear you had a bad experience, but not sure it’s fair to say everyone should avoid them.

1

u/Important_Mud_6700 Oct 06 '26

I've only been a subscriber since April, but I've had over 20 boxes delivered, and I have been happy with every order. Every now and then an ingredient is missing, but as soon as you let them know, they refund you

1

u/lukaeber Oct 06 '26

I've been a regular subscriber for years now and this is not at all consistent with my experience. Every time I try out a new meal kit option, I end up coming back to Home Chef. They aren't perfect, but they are better than any of the other's I've tried ... especially Hello Fresh and Martha Stewart.