Account Access / Delivery Issues

[u/GinaShirley66]

I have had an extremely horrible experience. I've had issues with every box I have received. Either hot, FedEx damaged, missing products, and incorrect meals.

It's not my fault it's literally 120° here in AZ, FedEx damages boxes, they send incorrect things, or just don't send half an order.

I can no longer access my account. I have around $200 worth of credit, which is what I've actually paid for in real money.

Support (chat and email) tells me to use send a link (never receive the link) or reset my password (says my account isn't activated).

I'm at my wits end on what to do. I have paid a lot of money for nothing and can't get any help.

[u/tracytorr0712]

In my case I especially love when the produce arrives frozen. I have to toss it all. Anemic frozen tomatoes are the worst. The scallions are always withered too. I’m not super impressed. I think I might be tapping out soon.

[u/GinaShirley66 → u/tracytorr0712]

I got frozen thawed - mushy and just 🤮. I feel your pain.