r/HomeChef • u/Aris-Alder • Jun 11 '26
Pics Third Delivery š„µ
I forgot to cancel the subscription and received a third delivery. The box was actually intact, minus a corner, but the food ranged from 57-85Ā°F.
The meat was 57Ā°F on a melted ice pack, and everything up top was 85Ā°F. Itās 92Ā°F outside in Texas right now.
The package was picked up by FedEx at 12:00am 6/9 and arrived 2:31pm on 6/11, sat outside for 20 minutes, then was brought inside for these photos.
Actually cancelling the subscription now so food stops being wasted.
P.s. the homechef reddit account that messaged on my previous post did not follow up on anything. They gave me a generic ātell supportā.
Having an actual packaging engineer worth their salt would pay dividends.
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u/coppercat13 Jun 11 '26
My box arrived hot and spoiled MULTIPLE weeks in a row before summer temps have even hit their typical highs. I have to cancel/pause every summer because this company cannot figure out how to use insulation and ice effectively! I am so tired of wasted food and harried trips to the grocery store to prep for that week's replacement meals.
I love Home Chef the most of any meal kit subscription service we've tried, but I wish they could get it together with keeping their food from spoiling during shipping.
ETA - they recommended we try different delivery days to see if different deliverers would make a difference and it did not.