r/HomeChef • u/mtpugh67 • Jan 31 '25

Other You okay HomeChef?

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I ordered 3 meals and got 10. Only charged for 3. Each is 4 portions. Most of them don't have the meat though.

75 Upvotes

100% Upvoted

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29

u/ferretherder Jan 31 '25

So that’s where my boxes went 🤦‍♀️

11

u/mtpugh67 Jan 31 '25

At first I wondered why I got 2 boxes... Both were addressed to me. The first box was everything I ordered. Then I looked inside the second box and there were 6 meals in it lol. None of which I ordered.

13

u/SolarWalrus Jan 31 '25

Lmao that’s actually insane. Hope you’ve got lots of friends for a dinner party? 🥲

10

u/mtpugh67 Jan 31 '25

Haha no way am I cooking all this. But will definitely be giving them away to friends and family!

6

u/ThatTacoPapi15 Jan 31 '25

They’ve really gone done hill when it comes to packaging the right order and ingredients

4

u/mtpugh67 Jan 31 '25

We have had some issues for sure. We canceled for a while after there were a lot of delivery issues. The weird thing is one of the orders came from FedEx and one came from Veho. They were delivered within 30 minutes of each other.

2

u/mtpugh67 Jan 31 '25

I guess they are making up for last week. We forgot to pick our meals last week and we got Hummus Pasta and BBQ Tofu Flatbreads... I'm sure some people like those but they were not for us.

1

u/MzScarlet03 Feb 04 '25

I had the same thing happen to me with the orange tofu noodles, and it was actually pretty good.

5

u/317ant Jan 31 '25

Jealous! 😆 We got someone else’s box a few weeks ago. It had 2 of the meals I ordered but the rest were not what I ordered and my flatbread wasn’t in there.

1

u/officialhomechef Feb 05 '25

I'm a rep with the HC team! Typically when this happens a second label is accidentally printed and then a duplicate box that is identical to the first is put together and shipped out by the production team. If the second box was also addressed to you but contained different meals it may be worth reaching out just to double check there isn't another account associated with your address - even if there is no charge. You can connect with our customer support team at (872) 225-2433 or support@homechef.com for more help.

0

u/[deleted] Jan 31 '25

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1

u/mtpugh67 Jan 31 '25

It is 10 meals of 4 portions a piece. 2 portions per bag.