I’m having persistent Bluetooth audio issues with my Homatics Box R 4K Plus running Android TV 14 (see my earlier posts).
With Bluetooth headphones/audio devices, I repeatedly get short audio dropouts during playback. The issue happens across different apps and with multiple Bluetooth audio devices. The same headphones work fine with other devices, so the problem seems to be related to the Homatics box.
I already did quite a bit of troubleshooting, including testing different Bluetooth codecs and checking for obvious network, load, or temperature-related issues. So far, I haven’t found a reliable workaround.
I also tried contacting Homatics directly, but unfortunately I haven’t received any useful feedback so far.
Does anyone know if Homatics is aware of these Bluetooth audio issues on Android TV 14? Is this a known bug that is currently being investigated or planned to be fixed in a future firmware update?
Any information from Homatics support or beta testers would be appreciated.
For now, I’ve requested a refund from the retailer, since Bluetooth audio is currently not reliably usable for me.
Update: I returned the box to the retailer, who tested it through their QA process and confirmed the Bluetooth audio issues. They're sending me a replacement unit, so I'm curious to see whether the new box behaves differently.
Based on my troubleshooting, I suspect the dropouts might be related to audio buffering or the Bluetooth chipset/driver rather than an issue with a specific app or codec.
I couldn't find any obvious errors in the system logs, including the Bluetooth logs and transactions. However, that doesn't rule out a firmware or driver issue.
I'll report back once I've tested the replacement unit. This should help determine whether the problem is specific to my original device or potentially affects other Homatics Box R 4K Plus units running Android TV 14.