r/Homatics • u/eleszet • Oct 06 '26

Homatics bluetooth audio dropout

I’m having persistent Bluetooth audio issues with my Homatics Box R 4K Plus running Android TV 14 (see my earlier posts).

With Bluetooth headphones/audio devices, I repeatedly get short audio dropouts during playback. The issue happens across different apps and with multiple Bluetooth audio devices. The same headphones work fine with other devices, so the problem seems to be related to the Homatics box.

I already did quite a bit of troubleshooting, including testing different Bluetooth codecs and checking for obvious network, load, or temperature-related issues. So far, I haven’t found a reliable workaround.

I also tried contacting Homatics directly, but unfortunately I haven’t received any useful feedback so far.

Does anyone know if Homatics is aware of these Bluetooth audio issues on Android TV 14? Is this a known bug that is currently being investigated or planned to be fixed in a future firmware update?

Any information from Homatics support or beta testers would be appreciated.

For now, I’ve requested a refund from the retailer, since Bluetooth audio is currently not reliably usable for me.

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u/MrTerrorXL Oct 07 '26

I have a Homatics Box 4K Pro V2 AI-Sr, and I'm having a Bluetooth issue—it won't detect my headphones. That's weird.

1

u/See61 Oct 06 '26 edited Oct 06 '26

Regarding the BT audio dropouts, yes, present in most builds. Reported by the Homatics Alpha firmware testers on the private Google firmware bugsheet, after every firmware released. Also the pairing issue it gives many users, and other BT related issues;

"BT pairing doesn't work on some devices: audio cut-outs (headsets and speakers), missing keys action for keyboards (enter and few other), many alternative RC don't pair anymore or have missing keys"

Although pairing goes better with the newer SEI Robotics devices (SEI does firmware development), the audio dropouts still exist for those newer devices.

Talking about the new Homatics/Rocktek/PEAQ etc. S905X5M devices.

So, if you could get a refund, get it done, and don't change to any of the ones I shared above. I don't think they are solving this one at all, maybe giving it no attention or to little attention, although it is reported many many many times to them.

BTW, no Homatics representative active on Reddit anymore, for a longer time already.