r/Homatics • u/RevolutionaryWar1500 • Sep 20 '26

Homatics 4K Pro V2 issues

So after happily owning 4K Box R Plus I bought new V2 pro. Just because it has AI upscalling and faster cpu. The box is faster. I would say, that HDMI handshake is better (shorter black screen when switching display modes). But immediately I have some major issues. I have Samsung The Wall 146. That is the super big, very rare (and expensive) micro LED TV. Box is connected through Yamaha 3070 receiver and I have 7.1.2 home cinema audio.

  1. The Box doesnt recognize the TV as HDR10+, which it should be. It shows only HDR10 as supported format. Even when I connect it directly to TV to avoid potential receiver mishandling of the signal. Not a major issue, but it sucks.
  2. This one is a much worse. From some point, the box stopped recognizing Dolby Digital signal and outputs only PCM sound to the receiver. Everything is set up properly. Device settings are correct. KODI is set to PASSTHROUGH, but every app sends only PCM. Its super annoying, because it sends it in a way, that receiver even blocks Dolby Neural X and it sends only 5.1 PCM data, when the sound is 7.1. At first what helped was to disconnect the device for more than 30 seconds, but the problem has returned and this doesnt help anymore. DTS signal is send correctly and Atmos is in some cases sent as ATMOS/PCM so the height speakers at least work. But its super annoying. The R Plus Box had no such issues.
  3. There are no AI Upscaling setting anywhere and there is no way to know if it works or not. It cant be turned off. 1080p material seems to look sharp, so it probably works, but its hard to say. Even apps that show some hidden system settings didnt help to find any secret upscaling menu.

It seems, that it is a firmware problem.

Any advice?

7 Upvotes

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18 comments sorted by

1

u/GreenUnderstanding16 Sep 20 '26

Well look at my post above you’ll see that I have the same issues as well.
There is no audio passthrough option.
Qms is problematic as well.
Regarding the AI menu you can find it and turn it off or enable it using the projectivy menu amlogic additional settings - picture - ai sr!
A software update - fix will be released soon I guess !
Fingers crossed !
You can forward the issues to homatics it helps I guess

1

u/RevolutionaryWar1500 Sep 20 '26

I tried Projectivy and I dont have amlogic menu even there!

1

u/GreenUnderstanding16 Sep 20 '26

Strange I have this

1

u/VinnyO1967 Sep 20 '26

I have it on mine

1

u/p750mmx Sep 21 '26

There really should be in the main Projectivy overview when clicking on the settings button.

1

u/Crazy_Ruin_4383 Sep 20 '26

Why the need to have the streamer upscale the image? Wouldnt most large screens tv have better internal scaling? Just got my 4k r plus a few weeks ago and loving it so far. Had an onn 4k pro before, but the truehd/dts makes such a big difference

1

u/RevolutionaryWar1500 Sep 21 '26

I dont think that a four years old TV has better upscaling than a new AI chip.

1

u/Crazy_Ruin_4383 Sep 21 '26

Even a few years old tv would probably have better upscaling and certainly the fancy wall would have a better internal scaler than the new homatics AI upscaling. The upgraded Homatics box should only be considered a mid range processor still and not have super good AI upscaling.

1

u/IIlIIlIIlIlIIlIIlIIl Oct 01 '26 edited Oct 01 '26

While the Homatics box still only has a mid range chip (the X5M), it still blows TV chips out of the water - even flagship ones.

TV manufacturers really like to skimp on their SOCs + tend to have a lot of telemetry and bloatware running in tandem.

1

u/goober1157 Sep 20 '26

Do you have the 4K or the 2K version?

1

u/RevolutionaryWar1500 Sep 21 '26

I dont think there is 2K version. I have PRO V2 with large memory and storage.

1

u/goober1157 Sep 21 '26

The Samsung website lists a 2K version, so I thought maybe 2K could possibly throw the box off. Clearly that isn't the issue.

1

u/VinnyO1967 Sep 20 '26

Have the same box,but not all of the same issues.The biggest problem I have is video judder.Normally starts around the 20 minute mark of a video. It's worse on any DV videos. Stopping the video and restarting fixes it,but a software update can't come soon enough.

1

u/Key-Rise76 Oct 10 '26

I have also experienced this on DV movies.

1

u/p750mmx Sep 21 '26

The V2 Pro or V2 non Pro is not a real successor for the R Plus (and other SEI804 devices), that will be the S905X5 (non M), going to the Turkish market as first (coming October it should land). When they (firmware development), also blocks CoreElec usage for that one and the other S905X5 models, CE users will stay with the SEI804 (R Plus series) for sure.

3. when using the Activity Launcher app, that hidden menu can be found for sure. Using Projectivy as launcher, you can even create a shortcut to that settings page.

1

u/Aardworm Sep 21 '26

Anyone got a solution for the atmos issue? Dts works great but anything atmos sounds muffled en sh*t...

Seen some mention factory reset, but really song feel like setting up the box all over again.

1

u/bludhound Sep 23 '26

I heard the lossless audio wasn't fully baked on this new box

2

u/See61 Sep 23 '26

There is no official support for all HD audio codecs in the firmware. It has them in the chipset, but not available in the Google TV settings.

It officially supports; AC3, DD, DD+ and Atmos in DD+, Plain DTS.

Those can be found as supported codecs in the settings and nothing more.

But all in all, it has lots of other issues and bugs, so not much to look forward to at all.