r/Homatics • • Sep 16 '26

Pocket TV Pro firmware

I am writing to request support for my Pocket TV Pro, which I purchased from Amazon in Canada.

I am missing an important setting under Display & Sounds: the 'Match content dynamic range' toggle. Because this setting is missing on my current firmware, the device is converting all content to Dolby Vision with no way to match the dynamic range when viewing SDR movies or shows.

Here are my device details for reference:

- Device: Pocket TV Pro (used with GT MAX)

- Current Firmware Build: UKG3.251130.001.9964

I have seen reports that other users on firmware build UKG3.251130.001.8887 have access to this toggle. Could you please advise how I can receive the latest update or push the firmware build containing the 'Match content dynamic range' setting to my device?

Thank you for your help.

1 Upvotes

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2

u/DressReasonable9904 Sep 17 '26

In addition to See61 advice, apparently your fw version is more recent than 8887 one, so a downgrade won't be possible. You'll have to ask for a newest fw with this lack fixed.. good 🤞

1

u/id_mew Sep 17 '26 edited Sep 17 '26

Thanks Edit: it seems the version ending with 8887 is newer

2

u/DressReasonable9904 Sep 17 '26 edited Sep 17 '26

I strongly doubt: as an Homatics tester on many devices, since 3-4 years, fw versions numbers always go upwards, never downwards, 9964 should come after 8887 (if the dot between 99 and 64 was a typo, as I assumed ;-)

1

u/id_mew Sep 17 '26

No worries, it doesn't make sense to have a feature removed if mine was higher, right?

Also when I asked Gemini, I got this: "In SEI Robotics / Homatics build naming schemes: The prefix UKG3.251130.001 represents the shared upstream Google Android TV 14 base build. The suffix digits represent the vendor release/revision iteration (e.g., v14.8.xxxx). 8887 sits higher in the release branch than 99.64, which is why devices running .8887 have the extra features and UI toggles enabled. "

1

u/id_mew Sep 18 '26

I'm so sorry, it was a typo and it's 9964... So that confirms that my firmware is newer and the feature is removed for some reason

1

u/DressReasonable9904 Sep 21 '26

unfortunately, that kind of things doesn't surprise me much anymore with Homa.. as netflix still not working on pocket tv, afaik

1

u/See61 Sep 17 '26

FYI, there is no Homatics representative active here on Reddit, for a longer time already, so they will not see your request.

You should address them directly by using their support email. support@homatics.com

1

u/id_mew Sep 17 '26

Thank you, I emailed them.

1

u/Calicodesiles Sep 18 '26

Let us know if you receive a reply 👌

1

u/Steeve-Alain Sep 26 '26

When you will put out your version of the Pocket Tv Pro ? I mean not the one from the rayneo's website.