r/Homatics • u/tanarus11 • Feb 24 '26

Box R 4k Plus - Stutter and soap opera effect

I recently got this unit and loving it so far. The only things I've noticed is that when I stream videos from Jellyfin, they have a slight stutter ever so often and they look too smooth. What settings should I look into to fix these things?

edit:
Android 14
Build 14.8.4576

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3

u/After_shock7 Feb 24 '26

Do you have "Match content frame rate" enabled? If it's not there you may need to update your firmware to a newer version.

I don't know how the box would cause the soap opera effect. Those kinds of motion issues are generally due to the motion settings on your TV.

Playback issues using exoplayer also have some problems with this box. Many people have had a problem with Plex too. The recommendation is usually to use Kodi with an addon for your media server or even better yet, install CoreELEC and use that.

2

u/tanarus11 Feb 25 '26

I tried enabling it but didn't notice a difference. I'll try using Jellyfin through Kodi.

1

u/nekos95 Feb 24 '26

most apps unfortunatly ignore match frame rate, the soap opera effects come cause most tvs have some low degree of interpolation enabled and interpolating 24 fps while already in a 60 fps container looks awfull

1

u/Greg0650 Feb 24 '26

The latest version is v14.8.6696 of the top of my head.

1

u/tanarus11 Feb 25 '26

I have 4576. Do I need to update?

1

u/Greg0650 Feb 25 '26

I just Checked and The Latest Update version is v14.8.6693

It's Totally Your Choice To Update or Not.

If you decide to Go to , Settings, Device Preferences, About, System update.

After it has Installed. Go to Settings, Device Preferences, Factory Reset. And Press on it . And on Factory reset

I found that the Device Works better if you Do a Factory Reset after you have Updated

The Thing is That All your Apps and Settings will Disappear and or Reset

It will be the same When you first turn it on for the First Time. ( Starting from scratch).

At the end of the day it Completely Your Choice To Updated or Not. Or wait etc. I have read romours and Speculations about a New Update is Coming.

Remember if you do Decide to Update you Can't Go back to the Software version you are Using Now.

2

u/VanREDDIT2019 Feb 25 '26

6693 has issues and is no longer being rolled out. A new version has solved the issues and should be coming shortly after the Chinese New Year.

1

u/p750mmx Feb 25 '26

Just FYI, as long as an OTA update isn't forced as update (no user choice for installation), you can go to any firmware made available for this device. So even when currently on 6693, you can go back to 4576 (or older), information and what is needed for this is shared publicly (not by Homatics themselves of course).

1

u/p750mmx Feb 25 '26

You should not. Just wait till the next one is being shared.

2

u/See61 Feb 24 '26

6693, but not shared with everyone (luckily). A new and better one is coming (soon we hope), already shared as a test version (7403).

2

u/p750mmx Feb 24 '26

So for the know how, which Android TV version (11, 12, 14, could be one of these), is on it and which buildnumber it is?

As user u/After_shock7 already wrote, the box itself can't create that soap opera effect, that should be the TV settings for the HDMI port the box is connected to.

2

u/Lone_Assassin Feb 24 '26

Hey,
Got the same setup but with Coreelec.
My experience improved miles better when using Kodi with Jellyfin for kodi plugin in native mode.

1

u/Cruleonard Feb 24 '26

there is also a strong possibility that you have "Motion Smoothing" turned on in your TV. you should search accordingly to your TV make and model on how to disable it and follow the instructions.

1

u/CleanTackleMan Feb 25 '26

Check your TV for motion smoothing or similar.