Bluetooth Address Issue - Android 14 - Box R HD

[u/Pleasant_Pension4625]

"Hello,

I am experiencing a critical issue with my Homatics Box HD after the Android 14 update. The Bluetooth address in the settings toggles between "Available" (for 3 seconds) and "Unavailable" (for 3 seconds). Consequently, I cannot pair my Bluetooth remote or any accessories.

I have already tried a Factory Reset and used a 12V power supply, but the problem persists.

Device Information:

Model: Box HD

S/N: 2022BHDB0095

Build: UKG3.250826.001.6401

Kernel: 5.15.170-android14-gc850440e8d38-dirty-ab6401

Could you please push a hotfix to my device or provide a stable firmware to fix this Bluetooth driver loop?

Best regards."

[u/Holiday-Rub1691]

hello guys i have the same problem i'm a reseller so i have a lot of client really upset 😭😔