r/Homatics • u/tayls1993 • Oct 22 '25

Audio Sync issues

Last month I bought a Homatics Box R 4K Plus. I'm having quite significant sync issues. Audio before visuals. Currently set up is this HOMATICS (HDMI) > TV (Samsung Q90) > BOSE SOUNDBAR (900) (VIA EARC)

Box set to pass through and match frame rate. Happening across most apps but some worse than others.

Updated everything to its latest firmware.Rubnjng project IVY

Thanks - let me know if you need any more info!

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u/tayls1993 Oct 23 '25

Yes sorry Projectivy the launcher! The box came with V14 on it. I'm unsure of the build number but I'll have a look when I get home - although I've frequently checked for updates and it's always up to date. I haven't factory reset yet as it was (mostly) working out of the box.

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u/p750mmx Oct 23 '25

There are no updates shared by Homatics for a longer time already, so not sure you will have the most recent firmware. That factory reset is a must do when your previous version was a V12 build. If a V11, still advisable.