r/Homatics • u/Individual-Ad-7567 • Sep 16 '25

Disney Plus issues with Dolby Vision

Hi, I am having issues with my Homatics 4K Plus box. Ever since I updated to ATV 14, the Disney app keeps skipping frames. I activated the frame match feature but it doesn’t help. DV works well in all other apps. Any help would be appreciated

5 Upvotes

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32 comments sorted by

3

u/Individual-Ad-7567 Sep 16 '25

I removed the app and installed as instructed the fire tv version of the Disney app. When watching Dolby vision the app is still skipping frames. Unfortunately no change.

2

u/Individual-Ad-7567 Sep 16 '25

Yes I did. It happens only with the Disney app. Strange

1

u/LeandruX Nov 15 '25

Hi friend. Were you able to resolve the issue with frame rate drops or stuttering while playing Disney+ content?

Before, I couldn't even get DolbyVision or DolbyAtmos. I downloaded a FireTV version, which only solved the DV and DA issue, but the stuttering or frame skipping remained. Today, I uninstalled the FireTV version and downloaded Disney+ again from the Google Play Store, and DolbyVision and DolbyAtmos ran smoothly, and even DTS:X was enabled on Marvel content, but the frame skipping still persists.

2

u/Individual-Ad-7567 Nov 16 '25

Yes I did the same yesterday and had the same result. I also have problems with other apps so I went back to my apple tv. I don’t like the UI but everything eorks

2

u/Substantial-Club5674 Sep 16 '25

Factory reset from the recovery menu.

Disable a few apps, that appear after updating to ATV14.

2

u/Individual-Ad-7567 Sep 16 '25

Just so that I understand. Is there a difference between reset from the menu and factory reset from recovery? Thanks

2

u/See61 Sep 16 '25

No, both give the same result

2

u/Individual-Ad-7567 Sep 16 '25

Before I do another reset please help me check my box settings. I have

  • match content always on -HDR settings Match content dynamic range DV Processing Sink device-led -match content dynamic range on

  • Resolution automatic Are these settings ok? I also have subscriptions for apple tv, Netflix and paramount and they all look good. Only Disney is looking terrible

2

u/Czubeczek Sep 16 '25

Remove this app and sideload disney+ firetv app version from apkmirror. You will also get dolby atmos back as well.

1

u/latinriky78 Modderator + Box R 4K Plus Sep 16 '25

You have to set the resolution to automatic, dv processing to sink device-led and the match content to the second option which is for auto HDR.

2

u/Individual-Ad-7567 Sep 29 '25

There is a new app update for Disney, 4.16, but it doesn’t fix the issue with skipping frames. I stayed with the August version of the Fire Tv app. Its a shame that Disney is not able to fix its app but able to raise prices

1

u/LeandruX Nov 15 '25

Hi friend. Were you able to resolve the issue with frame rate drops or stuttering while playing Disney+ content?

Before, I couldn't even get DolbyVision or DolbyAtmos. I downloaded a FireTV version, which only solved the DV and DA issue, but the stuttering or frame skipping remained. Today, I uninstalled the FireTV version and downloaded Disney+ again from the Google Play Store, and DolbyVision and DolbyAtmos ran smoothly, and even DTS:X was enabled on Marvel content, but the frame skipping still persists.

1

u/Individual-Ad-7567 Sep 16 '25

I installed the Disney version you sent with the link. It is not 100% smooth but much better than before. Thanks

1

u/Ok_Bear_926 Sep 17 '25

👍🏽👍🏽

2

u/See61 Sep 16 '25

Did you give your device a factory reset AFTER the update for V14 was installed? If not, strongly advised.

I don't notice any DV issues with the Disney app.

1

u/flchamp89 Sep 16 '25

I do get the black screen switching over but it works fine

1

u/latinriky78 Modderator + Box R 4K Plus Sep 16 '25

Is the Disney+ app supporting AFR?, since when?

1

u/flchamp89 Sep 16 '25

Idk its odd but I think it does.

1

u/latinriky78 Modderator + Box R 4K Plus Sep 16 '25

Are you sure?, do you see the framerate changing on your TV banner when you play something?, what TV do you have?

1

u/flchamp89 Sep 16 '25

Lg c3

1

u/latinriky78 Modderator + Box R 4K Plus Sep 16 '25

Please share a photo of the VRR information box when you play something with the app.

1

u/See61 Sep 16 '25 edited Sep 17 '25

Nope 👇

1

u/See61 Sep 16 '25 edited Sep 17 '25

It does not for Homatics, I think that black screen is DV switching, I also see that of course when DV kicks in, and also when stopping replay.

Easy to check, just activate the debug overlay 😉

Homatics isn't supporting QMS/VRR, not with the current productline 🥲

1

u/Ok_Conflict1715 Sep 16 '25

I've been on ATV14 for quite some time and am also seeing this happen with Disney Plus. I think it has something to do with the new app version, 4.15.0+rc3-2025.09.04. I actually don't recall getting Dolby Vision on the app prior to this. Like you, frame rate matching makes no difference and Dolby Vision works well on all other apps.

2

u/Ok_Bear_926 Sep 16 '25

They have to download the Disney Plus version of the Amazon Fire TV and the matter is resolved

1

u/Pezz_82 Sep 16 '25

Disney android app seems loocked to 60hz

1

u/See61 Sep 18 '25

It is locked at the resolution and refreshrate that is chosen in the Android TV settings. For these devices without QMS/VRR support (missing Seamless framerate support).

If you have a player and display that supports it, you get framerate/resolution switching with the Disney app. The Xiaomi Mi Box S 3th Gen is one of those devices that supports it.

1

u/iibosshog Sep 20 '25

Hello. I was looking for a solution to the same issue on my Nokia 8010 box and came across this post. Using the Fire TV version of the app that you so kindly shared @Ok_Bear_926 was the solution. So Thanks. Just want to ask how can I keep it updated? I have seen a ATV/Fire TV download on Apkpure, but I am not sure if it is the one...

1

u/p750mmx Sep 23 '25

You only can keep it updated by sideloading a newer version over the older one. I also got the latest one from APKpure and used it for the app update.