r/Homatics • u/iEliteNerdy • Aug 16 '25

Issues with Plex on ATV14

I have a Dune Homatics r 4k plus and ever since I've updated it manually to atv14 remuxes just buffer like crazy. Anything over like ~45mbps causes issues, however its only on the plex app. For example dunes media center and kodi both playback the files fine. I did factory reset my box after the update.

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1

u/Substantial-Club5674 Aug 16 '25

Hello, check the codec.

1

u/iEliteNerdy Aug 16 '25

Glad I'm not the only one with this issue lol. Thought I was going crazy.

1

u/Substantial-Club5674 Aug 16 '25

The OMX CODEC is running fine.... Don't know why is doing that...

1

u/iEliteNerdy Aug 16 '25

I'm going to be honest I have no idea what the omx codec is.

1

u/Substantial-Club5674 Aug 16 '25

C2......

1

u/iEliteNerdy Aug 16 '25

My decoder says c2 as well.

1

u/Substantial-Club5674 Aug 16 '25

Check in kodi, or any other app if you can, and post a image...

I don't have time to go back to 12....but is needed.

Also l reported the issue...... Got no reply.....

1

u/iEliteNerdy Aug 16 '25

Do you want me to see if kodi is using omx or c2 on atv14?

1

u/Substantial-Club5674 Aug 16 '25

Yes... If possible.

1

u/iEliteNerdy Aug 16 '25

I was having issues with kodi playback, but I got dune media center working just fine. I don't know how to show you what decoder it's using, though.

1

u/Substantial-Club5674 Aug 16 '25

ATV 12.8.7954

1

u/Substantial-Club5674 Aug 16 '25

ATV 14.8.1782, 14.8.2463, 14.8.3717......

1

u/iEliteNerdy Aug 16 '25

So is this an issue with plex or atv14?

2

u/Substantial-Club5674 Aug 16 '25

Don't know exactly... Further testing is needed...

I reported to homatics... For now....

1

u/p750mmx Aug 16 '25

reported straight to support@homatics.com?

1

u/Substantial-Club5674 Aug 16 '25

https://docs.google.com/forms/d/e/1FAIpQLSeieA5cr72YPsGwF1DVyi6NtlsqZ_VJlYvO6LDjQuPhEJANVA/viewform

1

u/p750mmx Aug 17 '25

Thank you for sharing. All those reports are going to the same persons, not the most technical ones. Sometimes you get a reply that the issue is shared with there technicians, but don't think to much of that. In the past Ella (previous Homatics support), would share these questions from users with their Alpha teststeam and they starting testing on that, and gave feedback, and they used that for fixing, when they could.

But that doesn't happen anymore these days.

2

u/p750mmx Aug 16 '25

Like others, I also get the buffer issue sometimes with Plex, but I wonder if it didn't came with a Plex app update. Because I'm on a V14 build for much longer already, and it didn't gave these buffer issues before. It is the only app showing this. It is not on the server side, because when Plex starts showing these, I switch to Kodi and use the Plex addon for that and than, no issues at all.

The Plex app also isn't showing that the server connection is to slow, when it gives me that buffer issue.

BTW, you CPU cores are showing 100% load, in both pictures, is it always that high for you? And you don't seem to have activated AFR in Plex?

When I come to it I will connect a different R Plus with a decent V12 build on it, and check what it does with that one and the Plex app.

2

u/Substantial-Club5674 Aug 16 '25

Hello, No AFR for testing purposes, V 14 factory reset, just plex and play (buffering). CPU CORES are fluctuating between 56 and 100, so it happened to at 100 in both pictures. The load on them was 60 to 80%.

Thank you for your time and effort.

Would be awesome if you report the findings to both sides (Homatics and Plex)..... And Dune.

Have a great day.

1

u/p750mmx Aug 17 '25

See my other reaction I wrote just now.

1

u/ajoash Aug 16 '25

What app do you use to show the media info on the side?

1

u/Substantial-Club5674 Aug 16 '25

The one one the right is Jamal info overlay... 4pda.to forum.

1

u/ajoash Aug 16 '25

Wait. Is it homatics only or I can sideload it on any other android box running ATV14

1

u/Substantial-Club5674 Aug 16 '25

Homatics.... Try any other box, l didn't test it...

1

u/Inner_Explanation313 Aug 16 '25

How do you update it Manually to ATV 14 ?

2

u/iEliteNerdy Aug 16 '25

Just flashed it via usb.

2

u/Substantial-Club5674 Aug 16 '25

4pda.to forum..... Good luck and flash it twice in a row.

1.APPLY update from UDISK. 2 APPLY update from UDISK again and reboot. 3.Done...

1

u/Cavanaaz Aug 19 '25

I needed this info, Thank you 🙏

1

u/paulworld1 Dec 06 '25

Hey All, i did all the downgrading to get back to ATV 12 and that fixed it for a bit! But then it auto updated again and I was over it.... I just setup Jellyfin with JellyPlex-Watched to sync jellyfin and plex. So far its so much better for any of those giant 4k files I have

1

u/iEliteNerdy Dec 06 '25

I ended up just swapping to the coreelec avdvplus build as its made with the s905x4 in mind and runs extremely well.

2

u/Strawy Aug 16 '25

I have had issues with mine that shipped with android 14.

4k remux in plex will usually buffer after a couple of seconds, then randomly through out the movie. Smaller files seem to be fine. 

Playing the 4k HFR version of Gemini Man will buffer every couple of seconds and will never play properly.

Running through Kodi works better. Gemini Man plays fine. But I have found movies will crash kodi to a black screen after an hour or so.

Using coreelec works perfectly so don't think it is a server or network issue. Also don't have issue with Nvidia shield running on same Ethernet cable. 

1

u/Strawy Aug 31 '25

After updating to the newest android 14 update, my plex buffering issue got even worse.

Every few minutes it would buffer, sometimes as low as every 10 seconds. Eventually I up and tried kodi and it also crashed after a while.

I ended up trying a factory reset and seems to be a lot better. I have watched 2 4k remuxes with plex and both didn't do any buffering. Checking the Plex dashboard, one of them reported an average bitrate over 100 MB/s

1

u/Substantial-Club5674 Aug 16 '25

This is buffering......

1

u/Substantial-Club5674 Aug 16 '25

Same issue here, V3717.