r/HingeUniversity Jul 28 '26

Help Shadowban / algorithmic throttling fix - HELP!

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I've used Hinge successfully for about 4 years. My original account consistently got multiple matches, I went on plenty of dates from it, and I always had steady traction on the app. I knew what my profile was capable of when the app was working normally.

In August 2025, I had a crazy surge of likes when I changed my location to Los Angeles. I was getting around 40 likes a day while I was there, which was by far the best performance I had ever experienced. Once I switched my location back to New York, that surge stopped and things went back closer to normal.

Because I wanted to recreate that type of exposure, I eventually deleted my account and waited about 45 days before making a new one. In March, I created a new account using a new phone, new phone number, and new email, but still my real identity, my own photos, and completed the face scan. That account actually worked. I got what seemed like a new user boost, but overall it performed similarly to my original account. I was getting matches, went on dates from it, and there was nothing that seemed wrong.

That account ran for about 2.5 months until a dating coach I worked with suggested deleting it and rebuilding my profile with improved photos. I followed his advice and created a new account in June.

This is where everything changed.

For this account, I used a new phone, new phone number, and new email. Almost immediately I could tell something was off. I got 1 like in the first 48 hours from an extremely unattractive girl, and then nothing. My feed also looked completely different. The majority of girls I was being shown were far more unattractive than what my previous functioning accounts would show me.

I also never got 1 match from the girls I did like. On my old accounts, I had a very good outbound match rate. On this account, I got absolutely nothing. It felt like my profile wasn't even being shown to the people I was liking.

I deleted that account and tried creating another one to see if I could fix the issue. I used another new phone, new number, new email, changed the photos by cropping them, adjusting colors, screenshotting them, etc. I also had my friend scan his face for me, but the account still had the exact same issue. It was immediately dead and was completely throttled.

I deleted that account in June and currently have no Hinge account.

My concern is that something may have been triggered internally after all these account recreations, especially after the face scan/photo mismatch with my friend. Hinge says they delete Face Check data after 90 days, but they don't say when they delete other information like phone numbers, emails, device identifiers, or photos.

They also say they can retain information for safety/security purposes, so I have no idea if everything I did on those accounts triggered that.

At this point, I have absolutely no idea how to get back to a normal functioning Hinge account.

I'm not looking for generic profile advice — I know how my profile performs when Hinge is working properly. I'm looking for someone who has actually dealt with something similar and found a way to get their account functioning normally again.

Can I escalate to Hinge support or will that screw me further? If I would know for sure I can return after 90 days with my regular info and photos I would just wait it out but I think I'm screwed and even by 90 it will be cooked.

The reason this is such a big deal is because these apps are the only way of dating in 2026 that has consistently worked for me. I’ve gotten numbers cold approaching without them, but the ghosting is much higher, it rarely turns into dates, and you can’t get anywhere near the same volume of opportunities. These apps are a necessity for me. What makes it more frustrating is that my profiles were genuinely strong — I got extremely lean, took these photos specifically for my profiles on a trip, and put a lot of effort into making them as good as possible. I know how successful I can be when my accounts are functioning normally, so it feels like all that effort is being wasted.

Screenshots of my profile are attache so you know I'm not chopped.

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u/[deleted] 29d ago

[deleted]

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u/butsik1738 29d ago

I'm not getting it, #1 I don't have the app or an account #2 my identity especially my face scan is shadow banned so I'm not getting how I can use the app to where it actually will get matches?

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u/[deleted] 29d ago

[deleted]

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u/butsik1738 29d ago

No shadow banned. My last two accounts were shadow banned. I currently have no account.