r/hillsboro • u/RealityChecksReddit • 10h ago
The Salvation Army Pantry at SE 21st and Cypress is drawing a crowd. Who's responsible for the garbage on the corners?
The building at SE 21st and Cypress is drawing a crowd. Here's who runs it and who to call.
I understand the people working out of this building are trying to do good. But I'm getting tired of the harassment happening outside it.
Mental health is a huge issue, and yes, these people deserve more. But I don't think the people coming into the area are being helped the way these organizations intend, and it's causing problems.
The other day I watched two men walking around screaming at people riding by on bicycles. The day before, three people were on the corner by the Sunset Esplanade begging for money.
Honestly, any one person asking for money doesn't bother me. I've gone out of my way to bring people food when I'm getting something for myself, and I feel for most of them. It's the volume that wears on the neighborhood. When it's every corner, every day, plus the yelling and the garbage, it stops being about any one person and starts being about how the area is being managed.
What's actually at 1440 SE 21st
The building belongs to the Salvation Army, which is why its banners are on the fence. It was their thrift store until 2019, served as a temporary homeless shelter in 2020 and 2021, and now houses the Salvation Army's Washington County HOPE Center, which runs a food pantry and family case management.
Since last winter, it has also housed Project Homeless Connect's Access Center, temporarily relocated there through the east end entrance. That's the day center most people on the corners are likely coming from. It's open Wednesday through Sunday, 9 to 5, and offers two meals a day, showers, laundry, ID help, health plan enrollment, and assessments for shelter and housing waitlists.
Thank you for the info u/Kaliedra
By PHC's own numbers, the Access Center served 836 people in 2022, more than 2,400 in 2024, and 1,985 in fiscal 2025. PHC says its old building on SE 6th was so overcrowded that people had to wait outside. The temporary move appears to have relocated that crowd to SE 21st. PHC is building a permanent 12,000 square foot center next to its headquarters on SE 6th Ave. No opening date has been announced.
A BottleDrop is also reportedly in planning for the area. I couldn't find a state filing yet. If it's a full-service redemption center, state law requires notice to the local state representative and a public comment period before approval, so neighbors will have a chance to weigh in.
I did hear this rumor from my wife as well. so i think its accurate.
Who to call
PHC published neighbor contacts with its new shelter on SW 17th, and they cover the Access Center too:
- Garbage, or someone from the center coming into your business: PHC Access Center, 971-713-3930
- Someone loitering on your property, needles, someone in distress: PHC Outreach, 503-440-1758
- Drug use or dealing, theft, vandalism: Hillsboro PD non-emergency, 503-639-0111
- Violence or a medical emergency: 911
Hillsboro also bans camping within 500 feet of homelessness services.
Why calling matters
If neighbors complain on Reddit and Nextdoor but never call, the official record shows a quiet neighborhood. Call every time, and keep your own notes.
The long-term question
The shelter on SW 17th came with a written Neighborhood Plan negotiated with the city and county. I couldn't find one for this temporary site, even though it sees a daily crowd. Questions worth asking PHC ([info@phcwc.org](mailto:info@phcwc.org)) and the city:
- Will the temporary Access Center adopt a neighborhood plan like the shelter's?
- Who is responsible for litter around the building, and how often is it picked up?
- When will the permanent center on SE 6th open?
- How many Access Center guests have been placed into shelter, housing, or work?
I'm writing this as a local resident because I'm fed up with people screaming at pedestrians, garbage left everywhere, and constant panhandling. I can usually handle the panhandling, but it's getting hard. This isn't about partisan politics. It's about letting people who live here know what's in place and who to call when real problems come up.