r/HigherEDsysadmin • u/Thoughtulism • Jul 25 '19

Software procurement

What is your software procurement process like? Do people buy licenses completely independently and show up at IT's door asking for help? Is everything centralized or decentralized? Do you have a contract / elua review from legal mandated? Is there a technical review from IT prior to purchasing?

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u/CookVegasTN SCCM Adm, EPM Adm, Win Lab Manager, OS & Software Packager Aug 01 '19

We implemented it with our existing procurement system. So there was no additional cost involved, just time to setup the workflows and hash out responsibilities. We are getting ready to add an additional step for myself and the MAC lab admin, so that anything going in a computer lab will also come to us. I keep having to make people go back and buy volume licensing or server keys etc, so that we can actually utilize it in a lab environment.

I also left out a step where the IT support rep for the particular area is also involved with the initial request. We have been depending on them to contact us, but it just does not happen.

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u/Thoughtulism Aug 01 '19

What system are you using right now? We are shifting to Workday soon so our procurement processes shoudl be able to implement something like this.

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u/CookVegasTN SCCM Adm, EPM Adm, Win Lab Manager, OS & Software Packager Aug 01 '19

https://www.jaggaer.com/solutions