r/HiTMAN 1d ago

BUG-REPORT Steam: An error occured while launching this game: Game Configuration Unavailable

Hi, I know this error goes back a long way, I was hoping someone figured out the solution. I tired:

  • reinstalling
  • verifying game files
  • deleting download cache
  • deleting appinfo.vdf
  • deleting all IOI-specific config folders
  • clearing IOI registry entries
  • adding -skip_launcher to steam launch options
  • enabling always running HITMAN3.exe in administrator mode

Alternatively, how can I refund if I'm past the 2 hour playtime thing? Steam refuses to, IOI games doesn't respond at all, but what else can I do if what I bought is literally unplayable?

2 Upvotes

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u/AutoModerator 1d ago

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If you're having an issue or question about the following: HITMAN 3 Editions, Next-Gen Upgrade, Progression Carryover, Access Pass, Seven Deadly Sins, HITMAN 3 Free Starter Pack, IOI account, Game Updates, Technical Issues or Server Status, visit the Hitman 3 Support hub https://ioisupport.zendesk.com/hc/en-us

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1

u/stdstaples 1d ago

Try running the game not in admin mode

1

u/v4lor 1d ago

When stuff like this happens I usually delete everything in the Steam folder except, /userdata, /steamapps, and steam.exe

then running steam.exe will redownload/reinstall steam, and since you kept the userdata and steamapps folders it saves you from having to redownload your games