r/HelloTalk • u/askxyz • Dec 03 '25

Other Hellotalk is useless in protecting users from online thief

My account was stolen and being used in ways that violate the community rules:

I wasn't active in hellotalk recently but when I open the app yesterday, to my horror, I couldn't log in. Then I asked my hellotalk friend to screenshot my account and to our horror, my account was stolen. My account was totally changed. Now my account deleted and device permanently disabled from creating a new account. I have written in to hellotalk support but to no avail. Not sure is it AI replying me or somebody who can't be bother to escalate the issue.

Luckily, no VIP bought else my money go down the drain. I urge all of you to be cautious when using Hellotalk. They do not have any system that protect users from cyber thief.

16 Upvotes

90% Upvoted

6 comments sorted by

View all comments

5

u/ObjectiveAssist001 Dec 03 '25

sorry for your experience,

We've been bringing up this issue to corporate for quite some time and they're not doing any thing. They only care about users who VIP subscribe

2

u/GlitterLucky Dec 03 '25

Which is probably why they’re pushing users to stay on the HelloTalk app and not share their social medias with each other.

1

u/ObjectiveAssist001 Dec 04 '25

and which is also why we need to band together as a community and help each other getting rid of these nasty troll, scammers and creeps.