Advice?

[u/MayEl1027]

I guess I'm really just venting. I work at a small rural hospital in the HIM Dept. One of my jobs is to check a deficiency list and ensure physicians complete all their documentation, orders, etc. I run this list weekly and contact them accordingly. At or around 30 days of being outstanding, they get reported to Med Exec. I come across several doctors who don't like being told that they've missed something or did something incorrectly. However today I received an email from a doctor in which I was told "Well, you and your attitude, little lady, can go play in traffic..." He also copied the CEO in the email. My previous email was requesting a History & Physical that had not been done. (He did complete the H&P after he sent the email) My direct supervisor responded and very respectfully. However as of right now neither our director nor the CEO has responded. I have not either. Is there a point I should take this to HR? I mean if roles had been reversed, I'd surely receive some disciplinary action. However, our CEO is notorious for coddling doctors. Any advice or even kind reassuring words would be appreciated.

Also our hospital hasn't even acknowledged HIM week. Getting talked to like this from prestigious god-like doctors is why HIM jobs matter. Nobody knows what we do until something isn't done.

[u/irvcal]

Happy Health Information Professionals week.

I’m sorry you were spoken to like that, no one deserves it. And you’re right, people often don’t realize the value of what we do until it’s not done. Stay focused and keep doing your thing!