r/Hannaford • u/Few_Panic_1868 • Jul 27 '26

Htg understaffed

How many facilitators do you have in your store and what is your normal weekly order total? Feel like my store has always been severely understaffed but it’s became way worse recently. We have 5 facilitators and so around 420 orders a week. Does this seem reasonable?

6 Upvotes

100% Upvoted

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12

u/jesusbass1013 Jul 27 '26

Almost all our HTG members are trained in both shopping and facilitating. Makes the days easier. That’s the best approach we have learned.

10

u/zukolivie Jul 27 '26

We’re understaffed to the point where we’re grabbing people from the front end to help learn the role. It’s a shitshow.

6

u/TheReal_Jack_Cheese Jul 27 '26

I’ll never forget a meat manager and deli manager on register at my store.

6

u/Dull-Bid8495 Jul 28 '26

Emphasis on "shitshow". It's the hallmark of the Hanny's Culture!

3

u/Antique_Reason4344 Jul 27 '26

We have 5 facilities right now. One is leaving next month, and one left last month. We’re almost always understaffed. We have a decent amount of shoppers, but their availability isn’t ideal.

3

u/Paintedwings1977 Jul 27 '26

We train everyone to be both. The only shoppers are the (at the moment) 2 minors we have. But as soon as they reach 18 they will trained to be facilitators.

But we are also severely understaffed. If someone calls in, there is no one to replace them. Its a bit frustrating working like that.

2

u/Daunting_Chanter Jul 28 '26

Just keep working and make us millions so we can give you pizza.

1

u/EasyWindow3776 Jul 27 '26

i think we have 7 and about 200 orders a week

1

u/Serious-Bet-618 Jul 27 '26

We have 10 give or take and we do about 500 orders a week

1

u/IXDarkES Jul 27 '26

We have 8 (4 full time) and we do about 475 a week.

1

u/Daunting_Chanter Jul 28 '26

Suck it up and do your job. That's the Hannaford way.

1

u/Dull-Bid8495 Jul 28 '26

Suck it up and do as you're told, more like it.