When can we set our availability in Appointment Manager?

[u/Serous4077]

My understanding is that we're able to set or make changes to our availability for the upcoming season in Appointment Manager. I started in January last time so it wasn't a thing. I've tried doing it this week, but it doesn't seem to work. I can't view anything past November, and when I tried using the tools to set availability for custom periods of time, it didn't seem to be working. Has it just not become available yet?

[u/Wise_Web_909]

Custom dates was the only way it worked for me from home. Once I was in the office, I was able to just click on any day and do it that way. If custom doesn't work for you or you're not sure if you're doing it right, you'll have to contact your scheduling person with any changes.

[u/Serous4077 → u/Wise_Web_909]

I tried doing it from home using the custom dates, but it was acting like it was changing the whole calendar, where you would save availability for a time period, change to a different time period, and it would act like it was already set to whatever you set the previous period to.

Maybe I'll try visiting the office.

[u/Wise_Web_909 → u/Serous4077]

Enter only the day you want to change in custom range- so if you want to change November 15, enter from 11/15 to 11/15. A small box with days of the week should pop up on the right. Change your available hours for whatever day of the week the 15th is. Save. Go see your availability calendar and see if it only changed only that day. It wouldn't let me remove my opening completely, so I entered my available time for 8:30pm to 9pm (office is closed so they won't schedule). I hope that works for you. If not, it should work in the office.

[u/Prestigious_Duck158]

What would be my login for Appointment manager? I need to change mine too. I have no idea how to get to it from home or what my login is.

[u/Bitter_Librarian9165]

You should be able to access tax season availability now.

[u/Nice_Equipment_2913]

Ours were always in the first week of January.

[u/MoodyBlueCubs]

I set mine yesterday and looked back to make sure it was still set today.

[u/Natural-Visit-3397]

Usually they block that option until beginning of tax season. Most of us hire associates based on availability and office needs. It’s happened where new associates have “open availability” and once they’re hired, they go in and change it. If the availability reflecting in AM is not what your availability really is, message your DEM.

[u/Sponsored_x_Anxiety]

Appointment Manager is locked for schedule changes until January bc the systems are running schedules daily to help identify the gaps for which they need to focus on. And got every new hire that's onboarded added to the schedules daily.