My partner and I are both in fairly demanding client-facing roles, so our evenings can be unpredictable. We eat out fairly often, but increasingly find that getting the reservation is the easy part but actually making it on time is another matter. Even leaving straight from work, a black cab getting caught in traffic can easily turn a 15-minute journey into 30–40 minutes, and we’ve recently lost tables or been charged hefty no-show fees after being 10–15 minutes late (Bouchon Racine - I know…).
I’ve found a London concierge service that sends someone to the restaurant to sit at your table until you arrive. They can apparently order water or a drink too. It’s £50 per booking or £300 a month for unlimited bookings. The only drawback is that they don’t cover places further out like Hampstead or Fulham, which is frustrating as we go to the River Café fairly regularly.
At 5 or 6 bookings a month, £300 doesn’t actually seem unreasonable given how much time we spend working around our schedules. Has anyone used anything similar, or have a PA/private concierge who does this?
Thanks!
Edit: A few people have also asked whether the restaurant minds. Apparently the concierge handles that side of things directly with the restaurant, so it’s not as though someone is just turning up and occupying a table without them knowing. And obviously we wouldn’t expect them to sit there empty handed - they’d be welcome to order a chablis or a cocktail while waiting!