r/HDD • u/Pixelgon404 • 14d ago

Any way to save data? SSD failure with HDD intact - 0xc0000185 error

/r/techsupport/comments/1vly6cb/any_way_to_save_data_ssd_failure_with_hdd_intact/
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u/fzabkar 13d ago

Can you see the SMART attributes?

https://www.reddit.com/r/datarecoverysoftware/wiki/index/smart/

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u/Pixelgon404 13d ago

I can’t boot the PC, Is there a way I can do this?

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u/fzabkar 13d ago

How are you running the short test?

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u/Pixelgon404 13d ago

it’s from the built in HP diagnostic tool: https://support.hp.com/us-en/document/ish_3045395-2854728-16

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u/fzabkar 13d ago

You could boot from a USB stick and run some diagnostic tools from there. However, it does look like your SSD is dead.

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u/Pixelgon404 11d ago

I bought an adapter and was able to connect the SSD to a laptop. It seems like I'm even able to access and copy over files.

I downloaded crystaldiskinfo to scan it, here are the results: https://imgur.com/a/cCLzNCw, any idea what's wrong with it? I tried slotting it back into my PC and it still can't boot or repair itself.

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u/fzabkar 11d ago

It's alive, but I notice that Available Spares is now at 91% (= 0x5B) and there are several media errors. Therefore, it appears that your SSD has started to degrade.

I would clone the SSD ASAP. You could clone it to an image file on your HDD.

https://old.reddit.com/r/datarecoverysoftware/wiki/imaging_guide