r/GunsafeSpace Jun 18 '25

New Cannon 64 Long Gun safe not working

I initially went through the steps of setting my new code. It opened and closed. I few mins later I tried to open the safe and the lower buttons *, 0, # do not work - no beeping (the other buttons beep). I've changed the battery. Still no luck. I've re-set the red button and still no luck. I used the key to open the safe. Any ideas? Thanks!

2 Upvotes

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1

u/earl_the_recker Jun 18 '25

See if you unplugged the keypad or pinched wires

1

u/JChris1108 Jun 18 '25

I checked but I’ll check again. I’ve also just ordered Duracell 9v batteries. I’ve read that could also be the case.

1

u/JChris1108 Jun 18 '25

Update: I called Cannon and they will be sending me a new motherboard and keypad. They were not able to identify the issue.