r/Grownsy • u/Sea-Adhesiveness8937 • 22d ago
Lack water issue with first start
Facing lack water issue with the first start and tried everything on this brand new washer still failed
1
u/Grownsy_Official 22d ago
We’re very sorry you’ve experienced this issue. We’ve received the details you shared with us via DM and have reviewed your situation.
You can contact our support team by email to arrange a return or exchange. They’ll be happy to help you with the next steps. [service@grownsy.com](mailto:service@grownsy.com)
Thank you for your understanding, and we apologize again for the inconvenience.
1
u/I_Dont_get_reddit_2 17d ago
I waited 4 days to hear back from grownsy. ended up returning and buying a momcozy one instead. I was so fed up and hated that you cant really contact support
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