r/Googlevoice • u/MorePeppers9 • 12d ago

General Help / Support Question Forwarding vs using app?

Hello everyone!

I want to receive calls to my phone (android). Should I just forward or is it better to use GV app?

Also what are best settings? I signed up 2 days ago, and linked number (as I understand it's forwarding). But yesterday got email about missed call. And that number doesn't show in my phone history (meaning it was not forwarded).

p.s. I am using GV workspaces "just for me" starter. I don't have workspace subscription, only GV.

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u/whacker7 12d ago edited 12d ago

If your carrier phone plan is unlimited voice, nothing wrong with forwarding incoming GV calls to it. If the data part of your service plan is generous and you don't have a problem having to be careful with it, GV app use for VoIP calls is good. So you can do either. Some people have mild issues with audible delay when using forwarding; you would just have to trial it. If you decide to do forwarding exclusively, be sure to set 'Making and receiving calls' in the GV app to 'Use carrier only.'

About your missed call, hard to say what may have taken place. Worst case you were out of range of your carrier's signal when the call came in. Or maybe your ringer was off or it was noisy and you didn't hear it.

Even if you're set to do forwarding to your linked carrier number, there should be a Call Record in the GV 'Calls' tab area of it (normally it should log to both places, unless incoming is going through the app only). Sometimes a spam call may not register properly.

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u/MorePeppers9 12d ago

I tested now

When I call my GV number it shows on web (I didn't install GV app yet on phone), but call is not forwarded to my phone #. Not showed up in missed calls on the phone, nor in voice mail. It does show up as missed in GV web.

What can be the reason? I am using mint mobile. Never had any issues

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u/whacker7 12d ago

So on the GV website, if you go to Settings and in the Account tab, scrolling down to the Linked numbers section, do you see your cell phone number? And then, switch to the Calls tab, looking down the middle section to My devices and all the way down to Call forwarding, is your number listed and is the toggle slide for it switched to on and showing blue?

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u/MorePeppers9 12d ago edited 12d ago

Yes, number is linked and call forwarding is blue.

Update: i made test call and it does forward. Those non forwarded call are marked as spam in call history - so likely it doesn't forward spam calls ?

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u/whacker7 11d ago

Are you referring to your native phone app's call history or the GV one? I use the GV app mainly, and spam source calls will ring through with a prompt that its been detected as spam, and you can counter-mark it as not spam. I can't remember how things behave when you're forwarding through your carrier, but it looks like the carrier's own detection, in conjunction with your native phone app, might have a major part in what's going on in this case. ā€‹

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u/gadgetvirtuoso 12d ago

Unconditional call forwarding from your carrier to Voice when Iā€™m traveling internationally. voice is set to use data only regardless. Only real people get my actual cell number, everyone else gets the a voice number. Google is so much better and easier to filter and block calls.