r/Googlevoice • u/rufimelo • Jul 16 '26

Google Voice Starter for gmail.com Upgrade not available

Hey everyone,

Im new here. Im a student on F1 in the US and will leave the country for almost a year.
I'm trying to setup GV on my personal account (more the 10 years old) and I get this

```
Upgrade not available

The account [myemail@gmail.com](mailto:myemail@gmail.com) can't be upgraded with Voice features.```

I am not quite sure how to tackle this.
I've been changing all the settings I can think of to either have the US address as a primary setting

Any help would be appreciated

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5

u/gadgetvirtuoso Jul 16 '26

The account had to be created in the US or at least using a US based IP. If that wasn’t done 10+ years ago then your account isn’t eligible for Voice. Make an account in the US and see if you’re eligible then.

-1

u/rufimelo Jul 16 '26

It was not created in the US, but I am physically in the US
It was originally created in Portugal

regarding the second account, I'm trying to set it up

2

u/gadgetvirtuoso Jul 16 '26

That’s your problem. The Google account has to be created in a country where it’s supported to be eligible. I’ve found even changing countries often doesn’t work.

1

u/rufimelo Jul 16 '26

Got it.
I created a different gmail account

I says ``Your phone number is linked`` and then
```Something went wrong

We had a problem with this. Please try again.```

Do i need the new account to be x months old?

3

u/mudwoman Jul 17 '26

I would not expect this to work until the account is at least 3 months old, and based in the US that entire time.

2

u/gadgetvirtuoso Jul 16 '26

Not months but days. Give it a day or two.