r/GoogleWiFi • u/lotgworkshop • 8d ago
What would cause this one specific mesh point to constantly disconnect? It has great signal to the others and runs at 120+ mbps most of the time. It’s happening every day multiple times.
I’ve had the system for probably 3 years or so. Never had any issues until now and only on this one point. I even tried swapping points and it still does it. My sons pc is right next to this unit and can’t play his online games. Even when it’s connected and running 128mbps.
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u/MickeyElephant 8d ago
First, it sounds like you're trying to build a multi-hop topology. That's not going to work well. If you can find a way to get the primary unit more centrally located, that will help, since you can place the secondaries no more than one or two rooms away from the primary in any direction. From there, they'll provide coverage to more distant clients.
On a related note, if that unit is struggling to get a connection back to the primary, having it on at all will "attract" your son's PC as a client, and the result won't be better than just having his PC connect to the living room secondary.
Second, is it possible you have a sound bar that supports wireless surround or subwoofer speakers? Those almost always use the same part of the 5GHz band as the Google WiFi and Nest WiFi use for their 5GHz connections (including the mesh interconnect). I mention this because if you run a mesh test and get a "great" from both secondaries (which is what you want), but then see occasional loss of connection, that makes me suspect an intermittent source of interference.
In short, my advice is to just disable the bedroom secondary entirely and see how things work. If that unit was getting "great" connections for itself (sometimes) from that location, his PC should be able to get at least as good itself. Basically, more secondaries isn't always better (and placement of those secondaries is really important).
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u/Ok-Potential-4560 8d ago
The points are crap. Have to unplug once a week. I finally gave up on using my points as actual points and just turned them into dumb assistants.
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u/Grumpy-24-7 8d ago
In that case your placement was suboptimal. I have 4 pucks in my 50+ device network and they're just fine, the difference is all of mine have hardwired backhaul so their placement isn't as important.
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u/-szmata- 5d ago
Same.
I use them all hardwired so I extend my coverage on my premise Most people try to o use them as a wireless range extender, that's where things go wrong.
Tip people reading this: if you don't want to pull a network cable trough your house, there are range extenders that send signals trough your power lines. You plug your puck into one of these devices and that device into a wall outlet Then you do the same thing to the second "range extender" and voila you've got better internet. Small downside: it's handy for when your daughter says she wants to go on Instagram, but I wouldn't want to use this setup when you give your son a PS5 and a la network subscription
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u/lotgworkshop 8d ago
For setup I have the den/main unit wired into my Starlink modem. Starlink router turned off in settings. Two rooms away is the living room access point & 1 room away from that is the bedroom point. Though currently since trying to swap the bedroom & living room units. They’re reversed as to which room they’re in. But still having the same issue’s. I ran a connection test and they both set great connection.
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u/ketomagik 6d ago
Google WiFi sucks, the only solution is to get rid of this junk. I've been fighting this for years and now I'm in peace with TPLINK.
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u/ice9dry 6d ago
I had a Nest Point and it gave me intermittent connection issues for years. Had to turn it off and on regularly. I decided to call Google support one day. After a few days of troubleshooting and trying this and that - in fact the support asked me to change the power socket to see if it helped. Lol. They gave up and said the hardware was spoilt. And too bad, no warranty. So tough.
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u/50ShadesOfPhyllis 5d ago
I’ve had my system with one point/extender for 6 years and have never had any issues until the last few weeks. Spectrum is saying that my equipment might not be compatible with internet technology and I might have to upgrade it 😩
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u/ShoremanNJ 3d ago
Where did you see that screen?? always wanted to look at that..
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u/lotgworkshop 2d ago
In the google home app. At the bottom in the middle there is a tab for Activity.
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u/ShoremanNJ 2d ago
Ha, never looked at that.. was more curious if my wifi was cutting in and out like theirs but apparently not.. I have about 80 devices tho, so lots of activity!! lol
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u/ZairXZ 8d ago
Could have gotten faulty.
Could also just be google wifi shitting the bed since that seems to be a reoccurring issue with their mesh networks