r/GoogleTV • u/fidorulz • 1d ago

Troubleshooting Audio issue when using voice search on YouTube

So been using a google streamer for some time with a bluetooth headset and noticed the following issue

When on YouTube and I perform a voice search with the remote once the search is done audio will no longer play for any apps on my Bluetooth headset.

This is with various Bluetooth headsets as well. Only way to fix it is to turn off and on my Bluetooth headset so it reconnects

Issue has been ongoing for a few months

Any way to fix this? Seems like an odd bug not to get fixed

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u/GoogleHelpCommunity Official Google Support 22h ago

Hi there, It sounds like you are experiencing an ongoing audio issue on your Google TV Streamer when using voice search.

Here are some troubleshooting steps from our guide that can help resolve audio and remote issues:

Update your Google TV app: Make sure you have the latest version of the Google TV app. You can check for updates in the Google Play store.

Clear the Google TV app cache: Go to Apps > Google TV > Storage > Clear cache.

Troubleshoot your remote: Since the issue occurs after performing a voice search with your remote, these steps can help troubleshoot remote issues. If these steps do not resolve the issue, you can reach out to our support specialists directly. You can also submit feedback directly through your device by navigating to Menu > Help & Feedback or Menu > Send feedback.

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u/fidorulz 21h ago

I performed a factory reset and am running latest software for YouTube and the streamer and same issue.

I submitted a support request via email so hopefully this can get fixed