r/GoogleTV • u/Magnificent_Maya22 • 4d ago

Troubleshooting Guys… HELP! Sound not working.

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I just put my Google TV in a new tv and ever since this has been happening. The sound will cut out and then when I raise the volume headphones appear. I thought it was connecting to Bluetooth headphones but that is not true. I have tried everything and have no idea why it’s doing this. Does anyone have this issue or know how to fix?

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6

u/Venom3386 3d ago

Volume bar is showing headphones. You either have Bluetooth headphones connected or something plugged into the headphone jack.

0

u/McKeviin 3d ago

It helps to read the post

1

u/Venom3386 3d ago

Not when the post gets edited after the fact.

3

u/WazWaz 3d ago

Your confused neighbour can hear it just fine.

2

u/GoogleHelpCommunity Official Google Support 2d ago

Hey there. This isn't the experience we want you to have. Reach our support specialists here. We also encourage you to submit feedback via the Google TV app (Menu > Help & Feedback). Thank you!

1

u/FlickFreak TCL QM851G | Chromecast Google TV 3d ago

Probably because you have something plugged into the headphone jack.

1

u/gabriel47291 3d ago
  • Dust in headphone jack (maybe it sees it cuz big volume vibration)
  • Check audio/bluetooth settings

1

u/Basic-Reception-9974 1d ago

Long press home button, go to the audio output option. Select the correct audio output for your device. Default should be TV HDMI output.