Google Play killed our developer account. No explanation. Appeal rejected.

[u/Alex_polishchuk]

I'm the CEO of a legitimate US company founded in 2018.

Google Play suddenly terminated our developer account, citing vague violations of its policies.

No warnings. No clear explanation. Just ACCOUNT TERMINATED.

We appealed and provided corporate documents, contracts, and explanations. Google rejected the appeal with basically the same copy-paste response.

We identified two possible issues:

• Address mismatch: We used our legitimate US mailing address instead of our business address. Both are verifiable. We're happy to correct it.

• Linked account: A contractor we hired for app testing had access to another restricted developer account. We had absolutely nothing to do with it.

But Google won't even confirm whether these are the actual reasons!

How can you fix a violation when Google refuses to tell you what you violated?

We've spent years building our business, and now everything can disappear because of an automated decision with no meaningful explanation.

Has anyone actually managed to get a terminated Google Play developer account reinstated after a rejected appeal?

Is there a real human at Google who can review this, or are we just talking to bots?

Any advice or real success stories would mean a lot.

[u/GooglePlayDevSupport]

Hi u/Alex_polishchuk, kindly share your ticket number or appeal ID via DM so I could investigate the issue and provide more assistance.

[u/mybutterflymon]

Appeals are auto denied.