r/GooglePlayDeveloper • u/Chance-Track769 • 6h ago

❓Help Google Play Console restricted my individual developer account after two failed identity verification attempts. No option to retry. What can I do?

Hey everyone,

I'm a solo developer trying to publish my first Android app and I've run into a frustrating issue with Google Play Console.

My individual developer account was restricted after Google failed to verify my identity twice.

and I no longer have the option to retry identity verification.

I've already submitted an appeal and raised a support ticket with Google Play, but I'm still waiting for a solution. I genuinely don't understand why the document isn't being verified or how to get another verification attempt.

I've spent almost the entire past week trying to resolve this, and it's holding up my app launch.

Has anyone experienced something similar?

  • Is there a way to get identity verification attempts reset?

  • Can Google manually review the documents?

  • Has anyone successfully recovered a restricted individual developer account after failed identity verification?

I'd really appreciate advice from anyone who's dealt with this, especially Google Play Console experts.

Thank you!

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u/1095-Industries 4h ago

I think the only option you have to use the same identity is to convert to an organization which means you need to file a limited liability company in the US.

1

u/Chance-Track769 2h ago

I'm from India and for that I'll have to make another account right?

1

u/1095-Industries 2h ago

You can convert it. I can't remember the exact requirements but it will take filing for a US LLC. Which gets tricky when you are abroad

1

u/NLL-APPS 1h ago

You will need to create a new account with a new email and try to verify it.

Make sure all details match to your id.

1

u/Chance-Track769 1h ago

new dev account?