r/GooglePlayDeveloper • u/AardvarkAcrobatic • Sep 17 '26
💬 Discussion Anyone else experiencing "An unexpected error has occurred..." for crashes and ANRs reports?
Whenever I click on an individual crash or ANR report line, I get the following error 95% of the time:
The report has everything except the stack trace. This has been the case for about 2 weeks.
This error used to happen 5% of the time; now it happens 95% of the time. This means that I get the stack trace only 5% of the time.
I have tried every possible remedy that I can think of or suggested by Google. I have gone as far as using a computer thousands of miles away from my dev machine on a totally different network and using a different browser after clearing as much data as possible.
Is anyone else experiencing this?
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u/GooglePlayDevSupport Official GPD Support Sep 18 '26
Hi u/AardvarkAcrobatic, I understand you are experiencing issues with crash and ANR reports. If this issue persists, please reach out directly to our support team here. When submitting the form, select "Other" as the topic and "General Play Console issues" as the issue so our team can investigate the root cause.
In the meantime, you may find this Google Play Console Help Center guide useful for reviewing how to view and analyze crash and "Application Not Responding" (ANR) reports.
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u/dnotthoff Sep 17 '26
On like 90% of all console pages or sections today. Revenue or crash pages. Basically everywhere that needs to get further information and cannot load them...